How can I get my Skoda's defective SOS warning fixed?
Why is there no petition to get Skoda, VW etc to recall and/or resolve the widespread SOS fault notice defect that disables car communications?
Asked on 17 November 2025 by Philip Roach
Answered by
David Ross
Skoda and other Volkswagen brands have been aware of the issue regarding the SOS system, and recalls have previously been made by Skoda for the Kamiq and Scala models as well as production of the Volkswagen Golf being temporarily stopped due to an issue with the system. It is likely that a complete recall has not been issued because the problem may have a different cause depending on the vehicle architecture, and Skoda in particular have asked customers to consult with their dealers in order that the faults can be addressed on an individual basis.
Similar questions
I have a 2022 Vauxhall Grandland SRi. I understand that as of April 2018 all vehicles manufactured after this date must be fitted with a SOS button by law.
As my car is not fitted with this I spoke to...
I recently purchased a 2024 VW Tiguan. In the first few weeks after diiving for a few minutes I was getting the message 'Emergency call failed / Information call failed'. It stopped but has now started...
I just found out the Emergency Call button on my 2003 Honda CR-V will be inoperable fairly soon as it runs on 3G which is being discontinued in a few months time. Honda says the service will stop with...

