In capacity

When seeking car insurance quotes I have encountered significant difficulties relating to the exact description and engine capacity of my car and wondered if you can provide any clarification and / or words of advice? My registration document shows the car as a FORD FOCUS C-MAX GHIA AUTO and the engine capacity as 1,999cc.
My local Ford garage - using the VIN number from that document - has confirmed my car is fitted with the 2.0 litre Duratec-HE engine which has an exact capacity of 1,999cc as per registration document.
However, several Insurance Brokers, for example the AA, tell me they are unable to find a car matching this specification on their master database - which they tell me is provided by an organisation called the British Motor Insurers Association (or similar). It appears that my registration number brings up a description FORD FOCUS GHIA (no mention of C-MAX which would have a different insurance cost), with an engine capacity of 1,988cc - a capacity that Ford tells me does not apply to any of their recent 2.0 litre engines. Since there is a discrepancy between my registration document and the central database the AA have declined to provide insurance. While I recognise that my vehicle is not a common configuration I cannot believe this is the first time this problem has occurred. Your comments and / or suggestions on how to resolve this would be very much appreciated.

Asked on 25 April 2009 by

Answered by Honest John
Your engine is 1,999cc. The Insurance Database is wrong because someone entered the wrong figure. Simple keying error: 88 instead of 99. That's what needs to be changed. But you’d avoid the problem entirely be describing your engine as 2-litre or 2,000cc.
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