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Noisy parker

While my car was parked on my drive it was hit by a young driver who it seems fell asleep at the wheel. The police were called, and after testing that he had not been drinking are happy to let the insurance companies handle things. My car is insured fully comp with More Than and they have given my details to Enterprise cars who have contacted me about a replacement courtesy car. I have another vehicle that I could insure and use until my claim is settled. I have a vague memory about you not being happy with the large bills run up for the courtesy cars. I'm also aware that hire companies sometimes make large charges for minor (sometimes pre-existing) damage when the car is returned. I'm wondering if it would be better all round to just use my other vehicle for the short daily trip to the station, and wondered what you thought.

Asked on 24 July 2010 by PM, via email

Answered by Honest John
There have been a lot of cases where repairs have been delayed to extend the period in the ‘hire car’ and make more money for the credit hire operator. That said, Enterprise is a proper car rental company. Nevertherless, do not sign anything that makes you liable for the cost of the courtesy car if the other party's insurer does not pay up.
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