Holed in one

Ten days ago whilst travelling down the A11, south of Newmarket, in my Citroen Berlingo I hit one of several very deep holes in the centre of the dual carriageway. All power ceased, hazard lights operated and I was left to cruise onto the verge. After a long and extremely cold wait, an agent of the AA thankfully arrived and discovered that the very hard bump had operated the vehicle's fuel inertia switch. We proceeded homeward but could hear an ominous clunk when turning at low speeds. On investigation I discovered that the front off side suspension spring had fractured. I have had this replaced at a cost of £156. Can I claim against the Highways Agency? Neither passenger nor myself noticed any warning signs on this fast and busy road.

Asked on 29 May 2010 by CR, via email

Answered by Honest John
No one can be held responsible for a pothole unless it has been previously reported and not repaired within a reasonable time. So check with www.fixmystreet.co.uk and www.potholes.co.uk
as to whether or not it has been reported.
Similar questions
I read with interest your article about road humps and tyres recently. I live in the lovely village of Ickleford and Hertfordshire Highways are about to install 11 road humps over less than a 1-mile stretch...
Something I never thought to see: A busy road in Stevenage that was well-humped for about 1/2 mile has just had them removed and those sections of the road resurfaced. So what was real penance for me to...
Attached are pictures of some incredibly bad speed cushions in Cardiff. I think they exemplify the type of badly maintained humps about which you rightly complain each week. Several cars passed very close...