Is your car your pride and joy, or are you ready for a change? Let us know and you could win a £300 John Lewis voucher | No thanks
Ask a Question

Should a clutch that was already failing be covered under warranty, even if it's considered wear and tear?

When a dealership offers an approved used car for sale with the final year's balance of the manufacturer's warranty still in place, is it fair to expect them to put right any wear and tear faults before the sale? Less than a month ago, I bought a four-year-old car from an authorised dealer and discovered that the rubber seal around the rear tailgate is split, and one of the rubber blocks on the edge of the parcel shelf is missing. The dealer says I will need to replace these at my cost because they are 'wear and tear' issues and not covered under the warranty. But now the clutch has suddenly started to become stiff and somewhat sticky, and again this is considered a wear and tear item and would not normally be covered by the warranty. Do I have any recourse at all on any of these things, or does a 'wear and tear' exclusion mean that I will have to replace them all at my expense, even on a vehicle purchased less than a month ago from an authorised dealer with one year left on the manufacturer's warranty?

Asked on by

The dealer is liable for all of these faults because they were present or developing before you bought the car and he is liable for any such faults for six months, "wear and tear" or not. See: www.honestjohn.co.uk/faq/consumer-rights
Similar questions
I bought a car in April and it came with a third party warranty. Just over a month later it developed a fault and I claimed it under the warranty I had. The warranty company have refused the claim stating...
In April 2016 I bought a 2014 Vauxhall Zafira Tourer with 9500 miles on it. Now, just 11 months and 6000 miles later, the clutch has burnt out. The car is still under the manufacturer's warranty but the...
I purchased a vehicle off a garage which came with three months free warranty, but they offered a further three months for an extra £100. Without knowing, I'd purchased a six month warranty with Autogroup....
 

Ask Honest John

Value my car

Amount to borrow
Sorry. The minimum loan amount is £1000
To pay back over

My credit score

Best available rate 9.20%

Total repayment £8,930.17

Total cost of credit £1,430.17

£186.05

48 monthly payments

Apply now

Representative example

Borrowing £7,500 over 4 years with a representative APR of 25.4%, an annual interest rate of 25.4% (Fixed) and a deposit of £0.00, the amount payable would be £239.77 per month, with a total cost of credit of £4,008.96 and a total amount payable of £11,508.96.

CarFinance 247 Limited is acting as an independent credit broker

Universal Square, Devonshire Street North, Manchester, M12 6JH