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How long should heated seats last? 28 Nov 2023 (Ask HJ)
The heated drivers seat on my 2017 Volvo V40 stopped working when it was just under 3 years old and it was repaired under warranty by my local Volvo dealer.... -
Should I buy a Mercedes-Benz A-Class or BMW 1 Series? 26 Jul 2022 (Ask HJ)
I need to buy a car and looking at the BMW 1 series or the Mercedes-Benz A-Class. I do a lot of driving, approx 80 miles round trip to work daily. Budget... -
Do any carmakers offer dash cameras as standard? 18 Jun 2021 (Ask HJ)
I'm looking to install a dash camera in our Audi A3 and this got me thinking that all manufacturers should fit them as standard or at least offer them... -
Is it legal to use an electric mobility scooter on the road if you can't drive due to eyesight issues? 15 Dec 2020 (Ask HJ)
A friend of mine was advised by his GP to give in his driving licence because of sight problems, or his licence would be taken away. He has done this but... -
Does my driving licence cover me to drive a motorhome? 8 Nov 2018 (Ask HJ)
Last year I turned 70, my driving licence was renewed quickly and without question. However I also own a Ford Transit based motorhome. I am beginning of... -
Why aren't people encouraged more to switch to winter tyres? 2 Mar 2018 (Ask HJ)
Despite having specialist winter tyres fitted for the last few winters, the recent cold snap has been the first real test of them in proper winter conditions.... -
The DSG in my low mileage 2011 Skoda Fabia has failed - should Skoda cover the cost? 26 May 2017 (Ask HJ)
I purchased a 2011 Skoda Fabia TSI with 19,119 miles on in May 2014. Today - with 31,800 miles on the clock - the DSG has died. The car is only driven... -
Honda CR-V clutch failure - should the dealer pay for the repair? 25 Jul 2016 (Ask HJ)
We bought A Honda CRV 2.2 diesel 18 months ago with 11,000 miles on the clock from a main dealership. Since buying the car we have added 7000 miles, approximately... -
Volkswagen Golf needs a new engine after cam chain failure - what can I do? 20 Jan 2015 (Ask HJ)
My VW Golf mk 6 1.2tsi could not start last week The AA took it to my nearest VW dealer, Arnold Clark, Kilmarnock Rd Glasgow. They car is less than 4... -
Clutch failure after 6 weeks - should the dealer pay for repairs? 25 Oct 2014 (Ask HJ)
I bought my daughter a used Vauxhall Corsa (2009l) eight weeks ago. This week it broke down with a clutch problem, which we consequently discovered was... -
Is £90 per hour a reasonable labour rate for a car workshop? 30 Nov 2013 (Ask HJ)
I took my Ford Focus (a very nice car) to a Ford dealer for its first service on 12 October 2012 with 4233 on the clock and everything was OK. This week... -
How can we address sharp drive-off on our Ford Fusion automatic? 30 Mar 2013 (Ask HJ)
In November 2012 my wife and I purchased a 1.6 Petrol Zetec Ford Fusion automatic, registered September 2010 with a recorded mileage of 4400, which has... -
Hyundai iX20 ISG isn't working 15 Dec 2012 (Ask HJ)
I purchased a Hyundai iX20 Style with ISG as standard in January 2011. The ISG has only worked three or four times in this period. The car has been back... -
Oil changes on current Jaguar's 16 Oct 2012 (Ask HJ)
Current XF's require you use Castrol Oil. This oil is only available from a Jaguar dealer. To change engine oil and filter costs £169.00. For the last... -
Warranty doesn't cover Ford Ka faults - must we pursue the trader? 16 Jun 2012 (Ask HJ)
Two months ago my wife purchased a 2004 Ford Ka from a commercial seller. The car came with a 3-month RAC Warranty. In the meantime, the heater will not... -
How can I protect the coating on my Ford Focus Ghia's alloy wheels from damage? 25 Feb 2012 (Ask HJ)
My 2006 Focus Ghia is fitted with highly polished alloy wheels that are protected by a thick transparent plastic coating. Unfortunately, this coating is... -
Why is my Jaguar XF more expensive to tax than my S-Type, despite producing less CO2 emissions? 2 May 2011 (Ask HJ)
I am trying to obtain an explanation for the following. I recently sold my S-Type Jaguar, which was listed as having a CO2 emission of CO2 g/km of 274... -
Thanks for your help with my Auto Protect warranty - the company has agreed to deal with my claim. 22 Oct 2010 (Ask HJ)
I promised I would let you know the outcome of a warranty issue I had with Auto Protect after being mis-sold the wrong level of warranty by the supplying... -
What's your view on left-foot braking when driving an automatic? 10 Oct 2010 (Ask HJ)
For many years I have driven automatic cars and have always used my left foot for braking, I understand that you recently published an item on which foot... -
SAM panned 14 Aug 2010 (Ask HJ)
I purchased my third Mercedes C Class in February, a 220 CDI Sport (I have never had any problems with any of the others). After 4 days practically every...
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