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We bought an electric car but it doesn't have the range that was promised - can we reject it? 19 Dec 2017 (Ask HJ)
My niece traded in a diesel 2013 Audi A1 for £6600 against a 2015 Nissan Leaf on PCP a week ago. This was on the basis that the Leaf would perform at least... -
Contract Hire 26 Dec 2015 (Ask HJ)
Re: Unhappy Returns, AC, Elgin 26/12/15 Many years ago I had an MB300TD on contract hire from MB, contact mileage 90k/3 years. The car was collected,... -
Where do I stand having been charged for 'free' extras? 16 Nov 2014 (Ask HJ)
My partner and I bought a new Dacia recently from a major dealer and were given (not offered) 'free' paint protection. We were not told what this was.... -
Will my running costs increase if I trade in my 1.6-litre Volvo C30 for a 2-litre version? 6 Sep 2012 (Ask HJ)
I currently own a 2009 Volvo C30 Drive SE Sport 1.6-litre diesel on a three year plan with 9000 miles per annum, which finishes soon. I am considering... -
Where does the money from speed cameras go? 21 Mar 2011 (Ask HJ)
I have recently been dunned for £60 for speeding by an unmanned camera, all, apparently, in the interests of road safety. This raises the question of who... -
Ramp charger 8 May 2010 (Ask HJ)
We are confounded. We need an estate or similar to take two large dogs and be able fit a wheelchair hoist. Budget is around £15,000. we have at present... -
Un-owned car 15 Aug 2009 (Ask HJ)
I am purchasing a vehicle for cash from an independent motor agent. After I placed the order he told me that the vehicle would be pre-registered in the... -
Is a vehicle history check worth getting? 9 Nov 2018 (Ask HJ)
There seem to be lots of websites offering HPI style checks. Is it better to go with the original, or AA/RAC, or use one of these slightly cheaper service... -
Can I settle a PCP early? 17 Aug 2023 (Ask HJ)
Can you pay off the balance early without penalies with a PCP scheme? -
How can I find out if a car I bought was previously involved in an accident? 24 Aug 2018 (Ask HJ)
How do I check if my car was involved in an accident? -
Is GAP insurance worth it? 29 Jun 2018 (Ask HJ)
Can you advise if I should have GAP insurance on an Aston Martin Vantage 2011 plate. I purchased the car for £44,660. -
Buying a Skoda Yeti - should I wait for the facelift model? 22 Sep 2013 (Ask HJ)
I am considering buying a new diesel 4x4 Yeti. Is it better to wait for the facelift model or buy now. What will the resale value be in three years time? -
What happens to ex-Motability cars after they're given back? 6 Feb 2012 (Ask HJ)
What happens to all the ex-Motabilty cars after the time comes when they have to be handed back? I am looking to replace our currant car and need a medium... -
I am being spuriously charged for damage after returning a leased Mercedes-Benz ML320CDI. 11 Sep 2010 (Ask HJ)
Hi, my wife and I had our 30-month-old Mercedes-Benz ML320CDI collected the other week following a lease we took out. The car had only covered around 16,000... -
Should I haggle to retain my vehicle at a lower price after the PCP ends in June? 30 Mar 2020 (Ask HJ)
I have a PCP due to end at the beginning of June 2020. I wish to return the vehicle. However, is it worth trying to haggle to retain the vehicle at a lower... -
Ford Fiesta mis-sold 14 Dec 2012 (Ask HJ)
My daughter bought a car on finance with my help. The salesman on the test drive pointed out that it had a heated front windscreen, which is essential... -
How long does leasing a car take to arrange? 23 Apr 2021 (Ask HJ)
Can you tell me the step by step process for leasing a new car? I would like to test drive the cars I'm interested in, for instance. Can I do that? I'm... -
Should I get a new car on finance or buy a used car? 15 Feb 2021 (Ask HJ)
Is now the time to buy a new car on PCP or should I buy secondhand? I currently drive a Range Rover Evoque, which is on a PCP ending in July. The car has... -
Should I sell or keep my 5 year old Golf? 15 May 2015 (Ask HJ)
I have a 2010 Volkswagen Golf 1.6 TDI. I have just completed 88,000 miles of trouble free motoring from new. I have had recently changed the cam belt and... -
Rejecting a new car because of a fault 7 Nov 2011 (Ask HJ)
I bought a Citroen DS3 Racing brand new in May 2011 on finance. Within a few weeks it developed an issue where the car misfired and lost power on acceleration....
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