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Why can foreign bank transfers be recalled months or years later? 17 Aug 2010 (Ask HJ)
I know you're not necessarily a banking/finance expert, but how or why is it that a payment made from a foreign bank can be recalled months or even years... -
Our new Hyundai i20 has been delayed but I have to pay the finance - where do I stand? 30 Aug 2010 (Ask HJ)
In early July my wife decided to buy a new Hyundai i20, partly because of the financial package available. A deposit was placed on the car and delivery... -
Engine seizure on a car I bought four months ago - can I get a refund? 9 Dec 2019 (Ask HJ)
I bought a Mazda3 2.2 diesel 2010-plate through a finance company from a forecourt in September with a three-month limited parts and labour warranty. Last... -
I have received a large bill for damage at the end of a lease - where do I stand? 4 Mar 2018 (Ask HJ)
I have received a bill for £600 for damage found on a returned lease car returned after 42 months. Some of the damage stated on the invoice does not appear... -
Skoda Fabia Greenline electrical faults 11 Apr 2012 (Ask HJ)
We bought a new car on finance in January 2012. After 5 weeks all the lights on the dashboard came on and the car went into the garage. They "fixed" the... -
Can I get a refund on a used car that failed its MoT? 9 Dec 2016 (Ask HJ)
Can I get a refund on a car that failed its MoT and had previous advisories that they did not inform me of? -
Buying a Volkswagen Up - should I following the emissions scandal? 29 Sep 2015 (Ask HJ)
I am thinking of buying a Volkswagen Up. Their sales period is coming to an end this month and they are offering £900 discount with a finance package.... -
Am I getting a good deal? 30 Oct 2011 (Ask HJ)
Looking at buying a 2010 Vauxhall Astra Exclusiv 1.6 litre petrol, 18 month old, 13,500 miles on clock, £199 per month for 5 years deal on 0% finance.... -
Is my car likely to be a write off? 1 Nov 2023 (Ask HJ)
My 6 year old 1.4 TSI Golf Estate was damaged by a coach while parked. It has just gone away to be assessed. The damage seems superficial, but it involves... -
Dealer has been trying unsuccessfully to fix my van for weeks - can I sue for loss of income? 11 Sep 2017 (Ask HJ)
My Vauxhall Vivaro went in for a repair under warranty on 31 July 2017, they continue to be unable to fix the fault and are unable to locate the part.... -
Cash or PCP? 22 Mar 2012 (Ask HJ)
I am going to buy a new car in the near future and have been advised by the dealership that I should take out a PCP in order to take advantage of a £1000... -
Warranties for SAABs? 8 Feb 2012 (Ask HJ)
My father and I run our own company, he (against my advice) took out a contract hire (non maintenance) on a Saab 9-3 1.9ttid4, brand new 11-plate car. Small... -
What checks should I do to ensure a safe car purchase? 8 Nov 2017 (Ask HJ)
How do I know if a car I want to buy has been written off or stolen? -
Can I cancel my order for a new Volkswagen? 29 Oct 2015 (Ask HJ)
I am concerned about the reported loss in regard to Volkswagen finances. Is it possible to cancel my order, due to be built commencing on 23rd November... -
Should I buy a repo car? 19 Apr 2015 (Ask HJ)
Can repossession sites be trusted? The cars seem varied and reasonably priced- there is a three day cooling off period after delivery - do you know of... -
Would you recommend the Volkswagen Up! or the Skoda Citigo? 21 Sep 2013 (Ask HJ)
We have been offered a very similar deal for either a top of the range Skoda Citigo Elegance or a mid range Volkswagen Move Up! Which should we go for?... -
Expanding family needs larger car 8 Oct 2011 (Ask HJ)
Due to an expanding family it is time to get a larger car, preferably 7 seater. The current 0% finance offer from Toyota seems attractive on the Verso... -
What are the most common faults on the early Mitsubishi Shogun? 7 Jun 2010 (Ask HJ)
What are the most common faults on a B-reg Mitsubishi Shogun, and can you check the details to see if there is any finance owing? -
I was sold the wrong trim level 26 May 2012 (Ask HJ)
In Feb 2011 I bought what I thought was a pre-owned Mercedes C350 Estate CDI BlueEfficiency model. I emphasise BlueEfficiency because after owning the... -
Dealer, or no dealer? 12 Dec 2009 (Ask HJ)
My neighbour, a taxi driver, needed a newer used car. A local dealer had nothing suitable on his stocks but said that his wife was selling her car. My...
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