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VW Golf TDI Diesel - Help - recurring problems since purchase. 26 Oct 2016 (Forum)
I am absolutely fed up with it, because I cannot keep getting it repaired everytime it happens so therefore it's not fit for purpose at all. I've been looking at the Consumer's right act 2015, so I can request for full refund but I worry that I will be out of pocket because the first half is deposit and the latter is finance. I worry if the car dealer will fob me off as I need a car to commute to work. -
Buying advice for a newbie (& an old one at that!) 19 Dec 2013 (Forum)
- Car with generous boot space - Few gadets would be nice but not essential. - Budget: £3k (could budge a couple of 100 higher if it was the right car). I know its a bit of pot luck at the end of the day, but if there is anything I can do to avoid buying a stinker I'd really appreciate it. Thanks everyone for your collected time :) -
Advice on buying a used automatic car 16 Mar 2016 (Ask HJ)
Hi John, Please can you help me point to the car that is economical in maintenance, pleasure in driving, comfort and has a good re-sale value. I'm looking... -
How do I prove that the DMF was faulty in my car when I bought it 12 months ago? 30 Nov 2018 (Ask HJ)
I bought a used Volkswagen Tiguan in December 2017 and have covered 12,000 miles since. I recently took it for a service and the engineer told me that... -
An insurer-approved repairer botched work on our vehicle - what do we do now? 16 Feb 2018 (Ask HJ)
My son had his van broken into recently, the thief put a hole in the door and undid the lock through this. The van was fixed at a local garage through... -
Is a dealer contractually bound to deliver a new car at the price agreed at the date of order? 2 Aug 2018 (Ask HJ)
I ordered a new Jaguar XF Sportbrake, paying a £500 deposit. I'm serving in the military and took advantage of the discount offered while keeping the total... -
My Nissan Qashqai has multiple issues but it missed a service - Nissan refuse liability, so what do I do now? 9 Dec 2017 (Ask HJ)
Over the last couple of months I have had continued problems with my car due to excessive oil consumption, loss of power. I've also been told that the... -
Our insurer couldn't recover repair costs after a no fault accident - is it fair they've now increased our premium? 15 Feb 2018 (Ask HJ)
My wife’s car was struck by a metal object which came from an open lorry going in the opposite direction. The damage was estimated at £1600. We contacted... -
Three and a half year old car with dmf, clutch and gearbox damage - HELP! 2 Mar 2015 (Ask HJ)
We bought our August 2011 Passat in Feb 2013, second hand from available car. It was still under warranty and we took out an extra 2 year extended... -
Why does my Land Rover Discovery 3's warranty only cover repairs up to £3000? 26 Jun 2010 (Ask HJ)
I have owned from new a Land Rover Discovery 3 which is coming up to five years old. I have taken out Land Rover's extended warranty for each of the two... -
We have been waiting four months for our new car to be repaired - what can we do? 16 Apr 2025 (Ask HJ)
My dad (who has limited English, which is why I always go along anywhere where paper work/documents need to be overseen) bought a car knowing there was... -
We found fault with our car 5 days outside of the warranty - can we do anything? 17 Oct 2024 (Ask HJ)
We bought a 2013 Audi A4 from a dealer in July. The car was intended to be used by my daughter and family for the duration of her home visit from Australia... -
Problems with faulty Renault Zoe - what should I do? 20 Nov 2018 (Ask HJ)
I bought a new Renault Zoe 13 months ago. It broke down with charging problems (recovered to the dealer) six months ago and has failed three more times... -
I bought an extended warranty - why are the garage now refusing to repair my faulty car? 2 Nov 2017 (Ask HJ)
I purchased a vehicle off a garage which came with three months free warranty, but they offered a further three months for an extra £100. Without knowing,... -
I was mis-sold a Vauxhall Zafira Tourer - what do I do now? 1 Apr 2017 (Ask HJ)
I bought a Vauxhall Zafira Tourer a couple of weeks ago from an approved used Vauxhall dealer. I made it clear when I bought it that I needed to fit three... -
Can I reject a car advertised with full service history because the seller will not provide me with the service book? 7 Mar 2017 (Ask HJ)
I purchased a 2012 Vauxhall Corsa SRI (54,000 miles) on 25 February 2017. It was advertised with a full service history but when I went to go and pick... -
Do I have to pay my way out of a finance agreement on a dangerous car? 27 Jan 2017 (Ask HJ)
I have owned an Audi A6 Ultra from new since June 2014. In that time I have had a total electrical failure and 2 steering malfunctions - the latest one... -
Manufacturer contribution towards repair 27 Nov 2015 (Ask HJ)
The Volkswagen emissions scandal is going to cost them billions. Does this mean that their policy regarding contributions towards repairs is to reject... -
Shoddy service from a dealer - what should I do? 7 Aug 2014 (Ask HJ)
Three months ago I purchased a 2008 Volkswagen Scirocco with 45,000 miles on the clock. The car is a petrol mdoel and I bought it from a main dealer in... -
I want to reject my faulty new car - what can I do? 3 Mar 2014 (Ask HJ)
I took delivery of a brand new Volkswagen Polo on 9/8/2013. Within two weeks water was seen in the drivers and passenger foot wells. Also the foot well...
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