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Dealer has added paint protection treatment without me asking for it, what are my rights? 28 Dec 2022 (Ask HJ)
I have just purchased a Ford Fiesta ST, which I was pleased to find as the model is being phased out and the specific car and options combination may be... -
Should I buy a used Jaguar I-Pace or Porsche Taycan? 1 Apr 2022 (Ask HJ)
I purchased a new Nissan Leaf Tekna in November and am very pleased apart from the range. In real terms I can only go around 45-50 miles and back unless... -
Cars keep parking over our driveway and blocking us coming and going. What can I do? 10 Mar 2021 (Ask HJ)
I live next door to a children's day nursery. For the most part, this is fine. Unfortunately, some parents park over my drive. I was late for a dental... -
My used car warranty doesn't cover lack of smartphone connectivity. Is this fair? 19 Jun 2020 (Ask HJ)
The PCM (Porsche Communication Management) system in my recently purchased 997.2 is quite capable of interfacing with a smartphone, but it doesn't. I'm... -
Toyota Auris - Honda Civic - Civic 1.8 VTEC 9th Gen (2012) vs Auris 1.6 VMATIC (2013) 13 Oct 2017 (Forum)
As some of the regulars here will know, I had after a lot of research and deliberation, decided to buy a Civic. Previously, I had taken a test drive on a 2009 1.4 VTEC Type- S Civic. The driving experience on that car was quite good. It seemed very grippy. Also the rear spolier appeared as a thin line in the rear view mirror, and didn't seem to obstruct visibility much. -
My insurer are refusing to cover my new car - what should I do? 9 Jun 2017 (Ask HJ)
I have a MINI Cooper insured with Lancaster insurance (cheapest by far) and I'm due to have a baby, so it's not practical anymore. I've got a BMW 1 Series... -
Buying a new small car - what would you recommend? 13 Apr 2017 (Ask HJ)
I want to buy a small car that will fit three kids in the back. It has to have decent performance and lots of gadgets - climate control and parking sensors... -
Flooded vent well has caused £3700 of damage to our 207 - what are our rights? 2 Dec 2016 (Ask HJ)
My Mother's 44 month old Peugeot 207 needs some serious repairs (over £3500 worth of work) due to the starter motor wire burnt in PSFI requires replacing.... -
Ford Focus Zetec 5 Dr 1.6 Tdci (2011 mark3) - Control panel lights and cAN bus issues 23 Jan 2015 (Forum)
I am having problems with control panel lights on my 2011 mark 3 Ford Focus Zetec 5 door hatchback 1.6 tdci. (32000 miles). Purchased s/h November 2014. When the ignition is switched on, the halo light surrounding the radio on/off button, and the hazard warning switch, along with the heating controls, the steering wheel controls, and external lights switch (but NOT the radio control panel switches) all light up. -
Can you improve your fuel economy by changing your driving style? 11 Mar 2012 (Ask HJ)
I suppose it's fair to say that all the EU fuel efficiency tests are carried out in the way described on the car fuel data glossary at www.directgov.co.uk... -
Coolant leak on a 207 8 Feb 2012 (Ask HJ)
Our car is a Peugeot 207 1.4. Bought it after reading all your reviews which are SO helpful. We recently had a service and were notified 'coolant housing... -
mondeo 2003 tdci 116 hp - mondeo diesel issue log 20 Dec 2011 (Forum)
fuel squirts all over the place => replace all 4 lines passenger door lock u/s => replace actuator glove compartment latch fails and will not open => force open and replace glove compartment lowering buffer will fail => replace =. -
Must I go through an insurance claim after damaging another car, or can I pay for the damage myself? 16 Aug 2010 (Ask HJ)
I bumped a girl's Volkswagen Polo in an the work car park on the near-side wing. I have stated that I would pay for the damage I had caused rather than... -
Why are no small city cars available with a decent automatic transmission? 3 Aug 2010 (Ask HJ)
Don't you think it's about time that the manufacturers produced an autotrans that was suited to small/city cars? It seems crazy to me that Mercedes-Benz,... -
Why are my Volkswagen Passat's doors locking automatically? 18 Jul 2010 (Ask HJ)
I bought a 2007 Volkswagen Passat 2.0 TDI DSG in July 2009. It had done 26,000 miles and is a great car, except for one fault that the Volkswagen dealer... -
My Chevrolet Lacetti is suffering from an engine problem - can I return it to the dealer? 14 Jun 2010 (Ask HJ)
I bought a 2006/ 06 plate Chevrolet Lacetti 1600 4 door saloon from a reputable dealer local to myself. It had a genuine mileage of 14,000. Seven days... -
Nissan Almera Tino auto late 2003 - Steering wheel vibration at 60-65mph plus,not w/b? 20 May 2010 (Forum)
There is no wheel bearing wear sound, no other symptoms. Just this judder at 65mph through the s/wheel, not in the rest of the car. Two garages have had a visual check on the ramp - nothing seen. Specialist place told me to come back for a free check and rebalance, but looking at the rims I see the stick on weights are all still on, nothing's fallen off. -
Peugeot 307 (2001 - 2007) - DVLA Scrapped car by mistake 30 Oct 2009 (Forum)
The scrap yard should match vehicles to V5 (reg doc) before scrapping which they did not do? Are they responsible for the error and it?s court action I need to take? I am really needing to sell car and need sound expert advice? Many Thanks For Your Time James Street -
Audi A3 + S3 (2008 - ) - crash damage not repaired properly 15 Sep 2009 (Forum)
Hi All, Unfortunately someone rear-ended my 7 month old A3 S-line in June of this year. They hit me at about 20mph I would say. I was able to drive the car to the Audi dealer, and the next thing I knew, it was at the "approved" Audi repairer for the region. -
Advice needed re accident claim 16 Feb 2009 (Forum)
My 18 year old son who had just passed his driving test 4 months prior (so you can imagine what premium we paid to have him insured fully comp £££££'s). My son got out of his car, somewhat dazed to see what had happened and what damage had been caused. My son drives a Ford KA and the back end had been pushed in. The other party who had caused the damage was another young lad, not long passed his test and told my son he was sorry and that he had swerved to avoid another car.
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