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Car accident not my fault - what can I do? 29 Nov 2015 (Ask HJ)
In July I had driven approx 180 metres from our drive along a narrow country lane and had just started up a hill when I was struck by a Land Rover Defender... -
Manufacturer contribution towards repair 27 Nov 2015 (Ask HJ)
The Volkswagen emissions scandal is going to cost them billions. Does this mean that their policy regarding contributions towards repairs is to reject... -
Replacement for an Audi A8L? 28 Oct 2015 (Ask HJ)
I'm doing some part time driving for a disabled business woman. She currently uses an Audi A8L 4.2 Quattro. The lease on this car is up in March and Audi... -
My one year old E-Class caught fire - surely Mercedes is liable? 20 Oct 2015 (Ask HJ)
My year old Mercedes E-Class caught fire on my drive as I got home, and was destroyed. I see that owners of older cars which caught fire have had to claim... -
Volkswagen emissions scandal - has it been over dramatised? 12 Oct 2015 (Ask HJ)
You seem to think that the emissions scandal is all a bit of a storm in a tea-cup. Why is this? I have an A4 Allroad on a PCP deal and I was wondering... -
Problems with a Vauxhall Zafira 30 Aug 2015 (Ask HJ)
I bought this Zafira in November 2013 from a Vauxhall dealer. I had a long chat with them about what I needed the car for and the type of driving I would... -
DVLA car tax issues 10 Jul 2015 (Ask HJ)
Your readers should be aware of a crazy result of the change to the road fund license that could have nasty implications. In mid June I bought a Honda... -
Hyundai Santa Fe engine failure - what are my rights? 2 Apr 2015 (Ask HJ)
In May 2011 I bought a 2006 Hyundai Santa Fe 2.2 automatic. I have kept up the maintenance schedule and driven it carefully, with 94,000 miles on the clock.... -
Shoddy service from a dealer - what should I do? 7 Aug 2014 (Ask HJ)
Three months ago I purchased a 2008 Volkswagen Scirocco with 45,000 miles on the clock. The car is a petrol mdoel and I bought it from a main dealer in... -
Parking ticket dispute - are they allowed to take me to court? 26 Jul 2014 (Ask HJ)
Thanks for your help thus far, a while ago, I asked about parking on private land and not displaying correctly, the ticket was issued 05/01/2013, I wrote... -
Refitting Summer tyres (Goodyear) by local ford dealer having taken Winter tyres off 4 Apr 2014 (Ask HJ)
Ford Focus 61 Reg, bought from my local Ford Dealer last October with 7000 mls). Car taken to the Dealer to have my winter tyres removed (sold by dealer)... -
Could you recommend a van-like car for short trips and with lots of load space? 14 Dec 2013 (Ask HJ)
We recently had to scrap our second car, a 1996 Golf GTI that had fully foldable back seats, making it ideal for its later life of short journeys to and... -
Can you recommend an automatic 4wd vehicle with decent load space? 7 Dec 2013 (Ask HJ)
I have a 2010 Mercedes-Benz B180, bought 18 months ago when an automatic gearbox was dictated for health reasons. I need to change to a small 4WD as I... -
Why won't my Range Rover Sport's stop-start work on the parking brake? 7 Dec 2013 (Ask HJ)
I have a new model Range Rover Sport 3.0d HSE Dynamic. I have to say I love it. I traded a Discovery 4 (amazing residual after three years) and recently... -
Does the Ford Fiesta ST have a known problem with windscreen glare? 2 Nov 2013 (Ask HJ)
Having fallen out of love with a Clio Gordini Renaultsport, and needing a little more space than my MINI John Cooper Works, my husband was rather excited... -
Is it ok to drive my Mercedes-Benz SLK280 on a repaired tyre? 28 Sep 2013 (Ask HJ)
On a recent trip to France in my 17,000 mile 2007 Mercedes-Benz SLK280, I had the misfortune to get a puncture in the rear nearside tyre. The tyres are... -
Do air conditioning repairs, such as the one carried out on my CR-V, need to be so expensive? 13 Jul 2013 (Ask HJ)
Before retiring I was the technical director of a company supplying OE parts to Honda UK, hence I know just how demanding their standards are and what... -
Where can I sell my Audi RS4 and what can I get for it? 15 Jun 2013 (Ask HJ)
I wonder if you could help please. I'm trying to sell my 2007 Audi RS4 Saloon with full navigation, Harmon Kardon sound system and Nappa leather, in red,... -
What is the advantage of low profile tyres on large alloy rims? 15 Jun 2013 (Ask HJ)
Changing my Volvo V70's winter 16-inch steel rims and Cooper ‘WeatherMaster Snow’ 205/55 R16 tyres back to the factory 17-inch alloy rims with Pirelli... -
Our camper van has developed a fault and the seller won't fix it under warranty - what can I do? 18 May 2013 (Ask HJ)
Less than three months ago my husband bought a newly converted campervan. It was a classified ad on an eBay business account stating it had a full engine...
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