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  Will a worn clutch be covered by an approved used warranty? 18 Apr 2017 (Ask HJ)
  I bought an approved used MINI Cooper D 10 months ago with 53k miles on it. The dealer did not provide a service book at the time but promised to send...
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  Suitable tow cars 18 Apr 2011 (Ask HJ)
  We used to own a Rover Landrover 3 (from new) but after 3 years and as soon as warranty had run out we changed it for a BMW 5 series touring model 520...
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  Problem with used car after just a week - can I claim on the warranty? 9 Aug 2016 (Ask HJ)
  I bought a second-hand Volkswagen Golf with full service history for £3445, I have only had the car for a week and done less than 20 miles in it. The...
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  I was charged £430 to get overtightened wheel bolts drilled out - should the dealer compensate me? 16 May 2017 (Ask HJ)
  I purchased an approved 2012 BMW X5 from main dealer in May 2015 with a two year warranty. In February 2016, the main dealer supplied and fitted new alloys...
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  Used and abused 14 Mar 2009 (Ask HJ)
  I bought a 2003 Renault Laguna 2.2DCI Estate from a non-franchised local car centre last June. It had a new MOT but the advisory note said it had corroded...
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  Should I reject a used car that has been awaiting repair for three weeks? 17 May 2023 (Ask HJ)
  I purchased a used car from a dealer in November and from day one it has had a recurring intermittent fault, causing the car to enter limp mode. The...
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  Is my 2006 Toyota Prius likely to develop problems as the mileage passes 100,000? 6 Feb 2012 (Ask HJ)
  I have owned from new a 2006/56 Toyota Prius for five years. At 15,000 miles per year, the current mileage stands at 75,000. It has been maintained by...
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  Turbo failure whilst towing a caravan - who should pay for the repairs? 6 Oct 2013 (Ask HJ)
  I purchased a used 2006 Kia Sorento 2006 a few months ago. The car cost £10,995 from a Kia dealer and had 70,000 miles on the clock. We took out a HP agreement...
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  Out of warranty Land Rover sat-nav repair 18 Sep 2012 (Ask HJ)
  My daughter has a Land Rover Freelander which is one month out of warranty. The car has suffered a satnav failure and after testing the dealer declared...
• Sale of Goods Act 5 Jan 2003 (Forum)
  The warranty only has a total claim limit of 8000 pounds. Should the selling dealer be fixing these problems under his statutory obligations or can he "use up" the 3 year warranty my GF bought like this? Any advice would be appreciated.
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  Cam belt failure - is my local garage liable? 4 Aug 2014 (Ask HJ)
  I brought a used car from an independent garage 10 months ago with a newly changed cam belt by the same garage. Five months and 8000 miles later the cam...
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  Small-minded 9 Oct 2011 (Ask HJ)
  After two years on non-driving due to medical problems, I have had my licence returned and I am now considering buying a car. It will only be used for...
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  Is the cover of the Toyota/Lexus Relax warranty better or worse than an extended warranty? 4 Jun 2021 (Ask HJ)
  I purchased a brand new Lexus NX on 17 March 2021, which includes a three-year warranty. I also purchased an extended warranty with the offer to buy the...
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  Why doesn't anyone operate a searchable database of car specifications? 20 Jun 2010 (Ask HJ)
  I have, for a while now, been searching and googling for a database, just like the new car prices list at the back of car magazines, that I can download...
• BMW E91 325i Touring - BMW stick or twist 18 Jul 2013 (Forum)
  Hi In a bit of dilemma.  Got a late 2007 325i Touring with the N53 direct injection engine in 2010 as an approved used BMW and have extended the warranty twice so still covered.  I like the car a lot to drive and does everything I need.  Dont do a lot of miles so the MPG not critical.  But In the last 8 months it has had 6 trips to the dealer (thankfully all under warranty) with a misfire and poor idling.
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  Buying a used car - how can I check for accident history? 15 Dec 2013 (Ask HJ)
  I am looking at buying a used SEAT from a main dealer. I have negotiated a good deal, but the seller is some distance from where I live. The car comes...
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  Dodgy brakes on my used MX-5 2 Oct 2012 (Ask HJ)
  At the end of August I purchased a 2002 Mazda MX5 (SJ52 MLK) from IS Cars Ltd in Hertfordshire. The car was sold to me in 'Good Condition'. The car came...
• Clutch replacement query - 2005 Mondeo 14 Dec 2006 (Forum)
  It happened shortly after we bought it in june of this year and the clutch was replaced under some 3 month warranty thing. The car has 2 years Ford direct warranty. It has now started doing the same thing. I left it to ford today and they said the clutch was dragging. They said the need the car in for 2 days to investigate it and have said that if its a fault with the clutch then it can be replaced under warranty but if its due to wear and tear it will be down to us to replace it, which could cost about 500 quid.
• Volkswagen Polo Hatch 2011 1.2 petrol - Does my car have a flywheel? 14 Jun 2017 (Forum)
  I know this sounds like a stupid question but my car is currently in the vw garage as it broke down (still under used approved Warranty). Warranty not paying out as they believe the car has broken down due to clutch wear and tear which  has caused damage to the flywheel.
• Best value used small car? 8 Feb 2008 (Forum)
  Perhaps I should extend my look to traditionally less reliable makes such as the Ford Fiesta and Vauxhall Corsa, since at least there should be some private sales. Originally I was looking for a 1 year old vehicle so it was still in warranty and quite a bit of devaluation had come off, however perhaps warranty isn't important nowadays since cars are far more reliable than they used to be so a 4 to 5 year old might be best value?