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Our 2003 BMW 3 Series is consuming a lot of oil - do you know what's going on? 13 Nov 2018 (Ask HJ)
We purchased (privately) a 2003 BMW 3-Series 1.8-litre petrol automatic in late 2016, with 49,000 recorded miles. It has a stamped BMW Service Record,... -
Dealer has only offered a new PCP instead of letting me reject my faulty car - is this fair? 16 Sep 2018 (Ask HJ)
I have a 66-plate Volkswagen Golf 2.0 diesel DSG, which I purchased new. The car has had numerous faults including a new media unit and software fix, drivers... -
I bought a faulty car and want to reject it - do I have to let the garage attempt to fix it first? 4 Jan 2018 (Ask HJ)
I bought a 2014 Audi A3 S-Line from Norwich Audi, they delivered it to me in Coventry, sight unseen and from the day I received the car it had an unusual... -
Singing the praises of the Tesla S 4 Feb 2015 (Ask HJ)
You are the only motoring journalist I like (except for L J K Setright, who is unfortunately dead). You tell it how it is. I have now done quite a few... -
Buying a second hand 4x4 / large family car - any ideas? 20 Jan 2015 (Ask HJ)
I currently have a 2003 Range Rover Vogue with c. 92k miles on the clock. I have owned the car for 4 years and have very much enjoyed it. We live in Scotland,... -
Does the tyre manufacturer have any responsibility for a tyre failure? 26 Jan 2013 (Ask HJ)
I drive a 2010 Vauxhall Corsa. Last month, whilst driving at a moderate 60mph on a major dual carriageway, I experienced what I would describe as a tyre... -
Is speeding on the motorway just as selfish as lane hogging? 5 Jan 2013 (Ask HJ)
I am not a frequent motorway driver, but when I use the motorway system I endeavour to keep to the leftmost lane whenever possible. Sometimes this is not... -
Can I make a claim directly to the insurers of the driver at fault of an accident? 10 Sep 2012 (Ask HJ)
I was driving at night along the M27 west of Southampton and became aware of several cars parked on the hard shoulder some 500m ahead. The motorway is... -
At Welcome Break we take road safety seriously, in terms of the 2-hour maximum free stay at our motorway services. 14 Jul 2012 (Ask HJ)
In reference to the letter on14 April regarding a parking fine complaint from JS of Tamworth, when he visited the Oxford Welcome Break service area on... -
Used car with a loud gearbox 19 May 2012 (Ask HJ)
I would appreciate your assistance with the following matter: I purchased a Saab 9-5 Estate 2.3 Aero manual (2005 05 - 1 owner and 105k miles with full... -
How can I respond after a third party dishonestly claimed for injury after I scratched his car? 5 May 2012 (Ask HJ)
In December 2010 I parked outside a shop very early in the snow and ice. When I came out the car park was empty. I reversed back, but could not see properly... -
Found out my Mercedes-Benz C-Class is ex-rental. Do I have grounds for complaint? 17 Mar 2012 (Ask HJ)
I bought a 2011 Mercedes-Benz C250 Bluefficiency Sport CDI Auto with 13,800 miles three weeks ago from a Mercedes dealer for £24,000, which I think is... -
Problems with an Almera 6 Feb 2012 (Ask HJ)
My Almera 1.8 has done 60k easy miles 'never driven hard' and is regularly maintained. I recently had to replace a coil pack on No1 piston, which... -
A car to suit all needs 5 Mar 2011 (Ask HJ)
Apologies if this comes across as a rather long winded one... The decision isn't an easy one, hence a simple bit of advice would be most gratefully received! My... -
Grate expectations 25 Jan 2010 (Ask HJ)
I was driving along a fairly new all-purpose road that runs parallel to the motorway, in the dark, no streetlights and some way from habitation. It was... -
Black death 19 Dec 2009 (Ask HJ)
Just over a year ago I bought a new (pre-reg) FIAT 500 1.25 diesel (I mean the type of fuel, not the confusingly ‘Diesel’ branded car). I used it as a... -
Buckler’s hard 14 Nov 2009 (Ask HJ)
I have a 2005 BMW 535D M Sport Touring with standard 235/40R18 wheels and tyres. 6 months ago, when planning a routine 4-wheel tyre change at Micheldever... -
Privileged customer 7 Nov 2009 (Ask HJ)
I own a 2005 Renault Grand Scenic 1.9CDi Privilege that has done 52,000 miles. I bought it used a year ago. We were travelling back down the A9 from Dornoch,... -
Lighter fool 10 Oct 2009 (Ask HJ)
I purchased a May 09 reg Golf VI GTi from my local VW dealer. It replaced my 58 reg BMW 320D convertible. That also had daytime running lights but in the... -
Questionable behaviour 11 Jul 2009 (Ask HJ)
Please could you give me some advice on what car to buy? Ideally, I'd like a new or pre-registered either BMW 520d, or an Audi A4/A6 diesel. I've got...
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