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I bumped another car but am being asked to fix damage I didn't cause - am I liable? 5 Aug 2010 (Ask HJ)
I had an unfortunate incident yesterday in my work's car park. My car wouldn't start so I had to push it back to get the start leads to the engine. When... -
How do I claim for damage to my car caused by a pothole? 29 Jul 2010 (Ask HJ)
A few weeks ago, I damaged my wheel and tyre in a pothole. The cost was £340 for a new wheel, as it was unable to be repaired. I phoned the roads department... -
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Anti-luck braking 20 Mar 2010 (Ask HJ)
The week before Christmas I was struck with the ESP light stuck on, on my 06 Skoda Octavia 1.9 4x4 estate, with 30,500 miles. Took it to the dealers that... -
Tyre Shredding 25 Apr 2009 (Ask HJ)
I have always believed that speed cushions are an ineffective means of ‘kerbing’ speeding motorists although I agree the vast majority of careful drivers... -
Windscreen failures with Mazda CX-5 18 Jun 2014 (Ask HJ)
We have a late 2013 Mazda CX-5. Over the last four months we have had four windscreens replaced, with cracks up to four foot long. Dealer attributes failures... -
Problem with heated rear screen on a Ford Mondeo 6 Jul 2013 (Ask HJ)
Last winter the heated rear screen stopped working in our 2006 Ford Mondeo - the 30A fuse had blown. I fitted a replacement (JCASE female type) but when... -
I've found that my new Mercedes-Benz B-Class is ex-rental. Does this affect its value? 17 Aug 2010 (Ask HJ)
I've just bought a Mercedes-Benz B-Class 180CDi SE, with 18,000 miles and 15 months old. The purchase was from a main Mercedes-Benz dealer and it is in... -
Is my car insurance invalid on a non-essential journey? 9 Nov 2020 (Ask HJ)
Is it true that my car insurance may be invalid on a non-essential journey during lockdown? -
Why are price comparison sites offering expensive insurance quotes? 27 Oct 2012 (Ask HJ)
We have an 18-year-old son who passed his test almost 18 months ago. Our insurance premium to put him on the policy for our Vauxhall Astra as a named driver... -
Why do insurance premiums increase for over-70s? 7 Aug 2010 (Ask HJ)
For many years I've insured cars (Ford Mondeos) through a leading insurance company. I reached the age of 70 last year and my annual quote increased by... -
Is it legal for me to tow my friend's uninsured classic car to a garage? 22 Aug 2018 (Ask HJ)
I have been asked by a friend to tow his 1976 Volkswagen Beetle to a specialist garage for repair. The Beetle is not MoT'd or insured. It's MoT exempt... -
Our insurer couldn't recover repair costs after a no fault accident - is it fair they've now increased our premium? 15 Feb 2018 (Ask HJ)
My wife’s car was struck by a metal object which came from an open lorry going in the opposite direction. The damage was estimated at £1600. We contacted... -
Should Volkswagen replace my my Golf's EGR for free? 12 Jul 2017 (Ask HJ)
I own a 2011 Volkswagen Golf Mk6 1.6 TDI, bought in in December 2015 from a local independent Volkswagen dealer. My mechanic noticed a water leak after... -
Should Volvo replace the boot struts on my Volvo XC60? 3 Jul 2017 (Ask HJ)
The gas operated struts on the boot of my 2012 Volvo XC60 are starting to fail, making a groaning noise. To replace them at a Volvo dealership is in excess... -
Water ingress on Alfa Mito 22 Nov 2014 (Ask HJ)
I bought a used (2009) Alfa Romeo MiTo last December. I took it back in January for a water leak in the boot and the rear window was re-bonded, but this... -
Why do insurance companies make it so easy for people to make fraudulent insurance claims? 21 Sep 2013 (Ask HJ)
I was interested in the letter from JL, of Coldstream. I too had a collision with another vehicle, although I was sideswiped and rubber was exchanged from... -
Is speeding on the motorway just as selfish as lane hogging? 5 Jan 2013 (Ask HJ)
I am not a frequent motorway driver, but when I use the motorway system I endeavour to keep to the leftmost lane whenever possible. Sometimes this is not... -
Ford warranty dispute 25 Nov 2012 (Ask HJ)
The spark plug blew on my Ford Fiesta, leading to a £3000 bill. When inspected, the engine damage was extensive - number four bore was damaged, leaving... -
Please warn your readers that insurance companies will avoid paying claims if they can. 9 Jan 2012 (Ask HJ)
Recently, I helped my lady-pensioner cousin with a claim on her car insurance. She had been a customer for several years with Co-op Insurance Services...
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