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Do distance selling regulations apply to car sales if I collect the vehicle? 22 Mar 2021 (Ask HJ)
I'm about to buy an approved used Audi from a franchised main dealer. I've not seen the car, though I have driven others of that type back in October 2020.... -
Porsche Macan or Cayenne? 7 May 2015 (Ask HJ)
We are considering buying a new Porsche SUV, but can't decide between the Macan or Cayenne. I cover 15,000 miles a year and diesel would seem to be the... -
VW Extended Warranty - is it worth it? 11 Aug 2011 (Ask HJ)
I have been offered a VW "Extended Warranty" for my soon-to-be 3 year old Golf 2.0 TDI Sport. Comprehensive cover with roadside assistance and an excess... -
Passat pollen filter 13 Jun 2011 (Ask HJ)
How do you change the seal on the pollen filter on my Passat? -
How can I fix my Volkswagen Golf's DPF problems? 18 May 2021 (Ask HJ)
I have a 2011 Volkswagen Golf Plus diesel with approx 54,000 miles on the clock. It has a problem with the DPF (diesel particulate filter) light which... -
Is EGR failure a common issue after the emissions update? 7 Jun 2017 (Ask HJ)
Soon after the emissions update our Skoda Yeti 2.0 TDL had to have a new ERG recirculating valve fitted at huge expense. Luckily, we we covered but this... -
Cam belt replacement - age or mileage? 7 Sep 2021 (Ask HJ)
My Volkswagen Tiguan, owned from new, is almost five years old but has only covered 26,500 miles. Volkswagen say the cam belt should be replaced at five... -
My warranty won't cover my windscreen because it isn't the original, what do I do? 21 Dec 2016 (Ask HJ)
I recently took my Volkswagen Touareg for its first ever service, I've owned it since new, and one of the issues was a fault on the lights sensor. This... -
Does my Mazda 3TS have a Ford engine? 20 Apr 2013 (Ask HJ)
My Mazda 3TS is just three years old. I would be interested to know the origin of its engine, which I believe has chain-driven camshafts. As Mazda is... -
Clutch repair refused under warranty 17 May 2012 (Ask HJ)
My daughter recently took her 1.2 ecotec Corsa in to Evans Halshaw York for the 20,000 service (at 22k miles) and told them the clutch was juddering. The... -
Cabin fumes 12 Apr 2011 (Ask HJ)
I have a Honda Accord Tourer on an 05-plate with 102k on the clock. There has been a smell of exhaust fumes in the cabin since back in December which... -
Thanks to the RAC for exceptional service when my Mercedes-Benz broke down in Portugal. 10 Oct 2010 (Ask HJ)
Regarding European breakdown cover, the compressor for the air conditioning unit of my 6-year-old Mercedes-Benz ML 270CDI failed, taking the V-belt and... -
Over-inched 19 Jun 2010 (Ask HJ)
In Sept '07 I bought a new Range Rover TDV8 Sport. It went straight to Overfinch for cosmetics only, including 22" alloys. Main Dealers are now telling... -
My 2006 Mercedes-Benz A-Class has a serious rust problem - why won't Mercedes' warranty cover the repair? 31 Mar 2012 (Ask HJ)
I recently purchased a 2006 Mercedes-Benz A170 from a non-Mercedes garage. On washing and waxing my pride and joy I noticed three rust bubbles on the lower... -
Can you recommend a used car for a £30,000 budget? 4 Jul 2022 (Ask HJ)
What is the best second hand car for £30,000 -
Will diesel cars soon be banned in London? 28 Oct 2020 (Ask HJ)
My wife is worried that a diesel car won’t be able to drive in central London in the near future. Is this the case? -
Size matters 31 Jul 2010 (Ask HJ)
I might buy a car from Car Giant. I believe you have recommended them in the past. What should I be aware of? Will they haggle on price? -
Estate car 15 May 2010 (Ask HJ)
As a result of the death of my father I have to sell his car as part of his estate. It is an 09 registered Mitsubishi Colt CZ2 with metallic paint. Due... -
Need a car that can double up as a van 27 Jun 2016 (Ask HJ)
I currently own a Vauxhall Meriva, which is very handy as the fold flat seats convert it into a small van. I now need to buy a new car. Are there any larger... -
My engine's making a tapping noise 23 Nov 2012 (Ask HJ)
I have a 1.6-litre Renault Megane Coupe, which lost power recently while I was driving. When i started it back up, there was a knocking noise from the...
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