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What has caused a major engine failure in my Fiat 500 Multijet diesel? 30 Nov 2013 (Ask HJ)
In 2008 I went to a Fiat dealership and, with the help of the car salesman, configured a 500 Multijet diesel to my 'needs' and to a very high spec. Having... -
Our Motability conversion was ordered in the wrong model - how do we get our car delivered to the correct specification? 26 Jun 2010 (Ask HJ)
My mum ordered a car on the Motability scheme. Having waited four months to receive the car, we went to the dealer to pick up the new car which had been... -
Has there been any reports of 'unintended acceleration' in new BMW? 10 Feb 2017 (Ask HJ)
I have recently purchased a new BMW 3 Series Touring. I have 55 years accident free driving experience, always with manual transmission, and the new car... -
My Ford C-Max's engine was destroyed during a service - should I accept a reconditioned replacement engine? 7 Sep 2010 (Ask HJ)
After my Ford Focus C-Max was returned from its annual service at my local branch of a major service centre, I noticed a slight intermittent rattling from... -
What car do you suggest for someone with two dogs? 16 Jul 2025 (Ask HJ)
I have a Toyota Yaris Cross Hybrid. It gives me about 73 mpg and has most facilities that anyone could ask for. My problem is the size. I have 2 dogs and... -
I only do 5000 miles a year - do I need a warranty on my used car? 11 Apr 2025 (Ask HJ)
I have just bought a 2013 Peugeot 107 with 71,000 miles. It drives well and I was offered a warranty but declined. I’m a 66 year old autistic female and... -
What's the best medium-sized automatic car? 14 Mar 2024 (Ask HJ)
I am looking to buy a medium sized automatic 2015-2017 for under £10,000. I want low mileage and five doors. I currently have a 2013 Peugeot 207SW diesel... -
My EV gives an indicated range that is less than the claimed maximum, should I be concerned? 6 Nov 2023 (Ask HJ)
I have just bought a Kia Soul EV 2021 with a stated max range of 280 miles. I have done several long journeys and charged to 100% (normally charge to 80%... -
I'm near retirement and am looking to buy a new car. Should I buy outright or go for something on a PCP? 21 Mar 2023 (Ask HJ)
I'm a year off retirement and am lucky to have a decent pension and lump sum. I want to get a new car this year, so should I buy cash now or still do a... -
What are the VED rules for camper vans? 11 Nov 2021 (Ask HJ)
I purchased a Mercedes-Benz Marco Polo in December 2017. My V5 document has it in taxation class as diesel car but it is in fact a camper van with fitted... -
Diesel bug in BMW 7 Series - any advice? 10 Dec 2015 (Ask HJ)
I have been told by my BMW dealer after spending £1000 that the reason my car stops running is that I have a diesel bug that has damaged the high pressure... -
qashqai plus 2 replacement 16 Apr 2014 (Ask HJ)
We are considering whether to replace a 5 year old 2 litre petrol qashqai which has covered 34000 miles mainly on sub 4 mile trips around town. It is... -
Recommendation for Aviva who helped me with an insurance fraud problem. 12 Jan 2013 (Ask HJ)
I was driving my wife's Mercedes when I was accused of damaging another car (an old BMW parked next to ours) in the car park. I denied causing the damage... -
Is this deal on a Focus good? 26 Aug 2012 (Ask HJ)
7,995 for a Ford Focus 1.6 Zetec(climate) 59 reg with 31,000 on clock - grey(local Ford dealership) The deal is: -1,750 for my Polo 1.4 sport 02 reg... -
Mazda 3 Transmission fault after 25,000 miles 10 Jul 2012 (Ask HJ)
I bought a new Mazda 3 in 2009. The vehicle has always been serviced on time and by the main dealer. At the third anniversary service the dealerships advised... -
Hubble bubble, oil and trouble 27 Mar 2010 (Ask HJ)
I wonder if you can please provide me with some advice as Volvo is refusing to replace a broken turbo on my 18-month-old C70 D5 (which will cost me approx... -
I've bought a car with missing documents - what can I do? 21 Dec 2021 (Ask HJ)
I purchased a 68 plate SEAT Ateca two weeks and a number of items were missing. At the time of the sale, the dealer pointed out to me that the V5 was... -
I can't drive my car with the warning light on but the dealer won't look at it. What do I do? 13 Mar 2020 (Ask HJ)
Six weeks ago, my six-month-old BMW G20 3 Series had an engine management light come on. I called my dealer and booked it in (10 days was first appointment).... -
Best used car for 80 mile commute? 15 Dec 2016 (Ask HJ)
I need a used car for my 80 mile commute. The trip involves rural roads - which get quite icy and snowy in the winter - and a busy city centre. Until now,... -
Buying new small car or going with a used hybrid? 6 Aug 2012 (Ask HJ)
The site is incredible - I`m not from the uk but it is still the most comprehensive site especially for the real mpg data. I`m looking to buy my first...
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