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Out of warranty MINI fault - what are my legal rights? 30 Mar 2015 (Ask HJ)
My wife has owned her 2011 MINI One D from new. The other day the car started making a rattle from the rear driver's side. Upon closer inspection the bolt... -
Why does Volvo only make the 3-litre T6 as a diesel variant? 2 Nov 2013 (Ask HJ)
I have always been a Volvo fan and own currently a top-end 2002 Volvo 2.4T V70 that needs replacing. On looking around for a V70/XC70 replacement I find,... -
Do you agree with this BMW service manager's views on DPF maintenance? 26 Oct 2013 (Ask HJ)
I had a very interesting chat with a service manager at BMW Battersea whilst collecting my car. I have a 12-month-old new model X3 3.0-litre diesel. I... -
Insurance problems after a non-fault crash 10 Jun 2013 (Ask HJ)
Whilst driving my Honda Civic (having comprehensive cover for his own car but driving mine with my permission and covered third party by his insurance... -
How can I ensure my wheel bolts are properly tightened, but not over-tightened? 17 Mar 2012 (Ask HJ)
After a few scary moments on alpine roads I bought a set of winter tyres on steel wheels for my Chrysler Grand Voyager, which I put on in December and... -
Should I accept a free service from Skoda after Skoda Assist left us stranded in France? 9 Jan 2012 (Ask HJ)
On holiday in France, my Skoda Superb TDI 170 DSG Elegance Estate kept going into 'safe' mode. This meant that the car would not drive at more than 80kmh... -
Why are military personnel penalised on car insurance based on the location of their barracks? 10 Oct 2010 (Ask HJ)
Why don't insurance companies recognise the greater security surrounding cars owned by members of HM Forces living in barracks? I am stationed in one of... -
Sound bite 31 Jul 2010 (Ask HJ)
For the past two years I have carried out the routine servicing of my wife’s 2003 BMW MINI Cooper which has covered 15,500 miles from new. When preparing... -
Depo man 1 May 2010 (Ask HJ)
I placed a deposit for £1,000 in December 2009 for purchase of a new Toyota Prius from a UK main Toyota dealer. The anticipated delivery date was 1st March... -
Popular entertainment 16 Jan 2010 (Ask HJ)
Please can you give me some advice re the sale of a 10 week old FIAT 500 1.2 Pop. We bought it under scrappage as my daughter was starting work and needed... -
Sportomatic 28 Mar 2009 (Ask HJ)
Having read your car-by-car breakdown I think you’re bang on the money about the two cars we currently have. I would appreciate some advice over a new... -
Can I challenge insurance write-off? 7 Nov 2022 (Ask HJ)
My daughter, a community nurse, returned to find her car had been struck by another, causing damage to a front wheel and a suspension arm with some inconsequential... -
Life sentences 12 Sep 2009 (Ask HJ)
You recommended recently that a Hyundai i10 would be a good car for me - and I am due to get mine next week. I read your column every week and you often... -
Can I reject my car over its leaky sun roof? 8 Oct 2016 (Ask HJ)
I bought a SEAT Alhambra new two years ago. The car is still within its manufacturer's warranty. Five months ago I noticed water dripping from the passenger... -
Should I buy a Ford Mondeo 2.5 V6? 30 Jul 2016 (Ask HJ)
I have found a 2006 Ford Mondeo estate 2.5 V6 automatic for sale with only 36,000 miles on the clock. It looks immaculate and the mileage is warranted.... -
Need a newish car with comfortable seats 13 Aug 2014 (Ask HJ)
I have driven Mercedes-Benz 220CDIs for 10 years and have been very happy with them. But I now want the same quality build/engineering,fuel economy,but... -
Recommend new tyres for my Audi A6 Allroad? 9 Sep 2010 (Ask HJ)
I would value your recommendations for tyre replacements for my Audi A6 Allroad. It is on 245/40s and at present has Pirelli P Zero Rossos at the back... -
We bought a car that was listed with a full service history but that was false - where do we stand? 5 Dec 2024 (Ask HJ)
We bought a Peugeot 5008 April 2022, it was 13 months old and had 31 miles on the clock. Two months ago it broke down and we took it to Peugeot garage... -
Car damaged due to contaminated fuel - who's to blame? 21 Oct 2013 (Ask HJ)
I purchased a two year old 19,000 mile car from a large car supermarket three weeks ago. I collected the car and drove it the 50 miles to my home. Within... -
Can you recommend an SUV or estate car that can carry ladders? 10 Oct 2022 (Ask HJ)
My 2014 2.0-litre diesel auto BMW 5 Series falls foul of the clean air zone (CAZ) requirements. It's been my third 5 Series, used for my work as a surveyor....
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