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  What happens to a leased battery if an electric car is written off? 27 Dec 2017 (Ask HJ)
  We bought our 2015 Renault Zoe outright from a Renault dealer a couple of months ago, but we have to lease the batteries from Renault. I was having a discussion...
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  My clutch needs replaced at 22,000 miles - should the dealer replace it as goodwill? 24 May 2017 (Ask HJ)
  I bought a 2014 Nissan Juke 1.2 Dig T reg in Dec 2016, with 17,000 miles on the clock. I've driven 5000 miles and now the dealership tells me the clutch...
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  Rate these cars? 7 Feb 2013 (Ask HJ)
  I live on the island of Malta where I cover 6,000 miles annually and am looking to replace my aging 1997 Civic VTi with a brand new manual transmission...
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  Any redress against Mercedes-Benz for my fault SL55? 28 Dec 2011 (Ask HJ)
  My SL55 won't start when it's cold - it doesn't even recognise there's a key in the ignition. I called out a Mercedes specialist (used to work for...
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  Buying a new company car 17 Jan 2011 (Ask HJ)
  I need to buy, by HP over 3 years, my first company car. It's a small family partnership and I've got a budget of approx £21k plus £2k that I can put...
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  Should Mazda contribute to the cost of repairing my Mazda 6's badly ground pistons? 31 Jul 2010 (Ask HJ)
  I have been advised by the dealership I bought the car from new, that my 55-plate Mazda 6 Sport 2.3 petrol falls within a VIN range which is covered by...
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  Can you help with a transmission problem on my automatic 2004 Ford C-Max? 20 Jul 2010 (Ask HJ)
  We have a 2004 Ford C-Max automatic and we have been experiencing loss of power on acceleration from first gear through the gears, and when accelerating...
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  I HPI-checked a car that turned out to be a write off - am I due compensation? 19 May 2010 (Ask HJ)
  I recently bought a car from a private seller. Before I bought the car I did a HPI check by text, which came back clear. When viewing I took a mechanic...
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  The end of his teves 5 Dec 2009 (Ask HJ)
  I read with interest the e-mail headed "Half Braked". I too have had DSC failures on two BMW E90 Series cars. One was registered May 2006, the other Jan...
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  Disco fervour 29 Aug 2009 (Ask HJ)
  I purchased a 57 plate Passat from a VW dealer around a year ago. The vehicle is still in warranty and has 20k on the clock. On a recent visit to the...
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  Ford warranty dispute 25 Nov 2012 (Ask HJ)
  The spark plug blew on my Ford Fiesta, leading to a £3000 bill. When inspected, the engine damage was extensive - number four bore was damaged, leaving...
• Mazda - Mazda used approved warranty claim advice, please 13 Jun 2009 (Forum)
  In January this year I bought an approved used Mazda MPV 2.0TD through a Mazda dealer for £5000 which came with a years Mazda Zoom Zoom Plus (ZZ+) warranty. When I bought the car she had covered just over 52000 miles. In order to qualify as a used approved Mazda it had to have Full Service History and pass a rigorous inspection. This was a blue chip car. I soon noticed that it was using a little oil necessitating topping up weekly and this has steadily got worse to the point that having covered just over 5000 miles (bringing the total mileage to just over 57000) it has consumed just under 7 litres of oil, or to put it another way about 1 litre every 750 miles.
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  Parkers guide 14 Aug 2010 (Ask HJ)
  I met a colleague at Rothwell Services on the A14 recently, as it was equi-distant travelling for both of us. We parked in McDonalds car Park and had several...
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  Diesenfranchised 3 Apr 2010 (Ask HJ)
  Your recent e-mail from a Volvo V70 owner in Eccles reinforces my belief that Volvo franchised dealers lack "imagination". I have owned from virtually...
• 2013 XC70 P3 - Volvo xc70 2013 - replacement gearbox, knocking 25 Jan 2023 (Forum)
  Owner is paid, mechanic is paid, I'll be the one losing out. 3 mo the warranty on gearbox, but no idea what that covers, I'm sure their ass is covered . Bought the car, 2 days of owning it, the saga continues. Any advice or ideas greatly appreciated  Thanks   
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  Extended warranty won't pay for fuel pump failure - what can I do? 14 Aug 2013 (Ask HJ)
  My second hand Ford Mondeo has suffered a digital fuel pump failure, which has ruined the injectors. I bought the car from a dealer in September and paid...
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  What should I do about rusty hubs? 6 Aug 2012 (Ask HJ)
  Bought a 2011 Z4 five weeks ago from main BMW dealer 75 miles away. Car has been back to local main BMW dealer once to install trim screw covers missing...
• Limits of Warranty? 5 Feb 2007 (Forum)
  Well, they found the problem - it's apparently a software upgrade or re-flash that's required, so no actual 'mechanical' part was broken. I checked with the Mercedes Warranty adminstration & was informed the cost would not be covered - as it's deemed an 'adjustment' or upgrade & not a mechanical failure. Of course, I suggested that the car works as a whole & whether the problem is software or hardware related, it manifests itself as a fault - so should be covered (in spirit!)
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  Should I extend the warranty on my Audi A1? 12 Mar 2014 (Ask HJ)
  I'm fast approaching the 60,000 mile mark on my 2011 Audi A1 1.4 TFSI. I'm averaging about 22,000 miles a year and I've been on the Audi service plan....
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  Is it legal for me to tow my friend's uninsured classic car to a garage? 22 Aug 2018 (Ask HJ)
  I have been asked by a friend to tow his 1976 Volkswagen Beetle to a specialist garage for repair. The Beetle is not MoT'd or insured. It's MoT exempt...