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  Did this distance seller breach a contract by selling his car to someone else? 7 Dec 2013 (Ask HJ)
  I saw a vehicle advertised on Autotrader by a private individual. Having entered into negotiation with him we agreed a price. I subsequently sold my car...
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  Issues with my used Smart car. 20 Sep 2012 (Ask HJ)
  I purchased a car from a dealer 5 weeks ago. At the time he had said he had replaced all the plugs but if had problems to bring the car back. 2.5 weeks...
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  Buying a 2007 Merc E280 CDI 30 Apr 2012 (Ask HJ)
  My wife has the option of buying a 2007 Mercedes 280CDI from her company for £13,000. The car has covered 50,000 miles and we need the seven seat carrying...
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  Driving Problems when towing 20 Apr 2011 (Ask HJ)
  In March I was towing my horsebox with one large horse and a very small pony when the car all of a sudden blew out black smoke and accelerated to 4,000...
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  Timing belt snapped on first journey 18 Mar 2011 (Ask HJ)
  I purchased a Volvo C70 convertible on 25th March from a Birmingham car dealer that stocks over 50 cars. The timing belt snapped on the way home between...
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  Classic car insurance policy means I haven't built up a no claims discount 29 Jan 2011 (Ask HJ)
  I have for many years only driven a classic car , Renault 9, with an agreed value. The time has come to replace this car for a secondhand Renault Clio,...
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  My girlfriend has received a spurious request for payment for a credit hire car following an accident - is it a scam? 24 Dec 2010 (Ask HJ)
  My girlfriend was involved in an accident in Nov 2009 where she rear-ended someone at a roundabout. Her car is a company car and insurance is arranged...
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  Police seized my friend's car, which I was driving, despite my friend being there at the time. Can they do this? 4 Sep 2010 (Ask HJ)
  I was recently stopped by the police while I was driving my mate's car and he was in front driving mine. I thought my insurance would cover me but it didn't,...
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  Class car 7 Feb 2009 (Ask HJ)
  I would appreciate your advice in the purchase of a used car for myself. I currently drive a Ford Ka to work but I would like something a bit smarter and...
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  Can I reject a car that does not have a full service history as advertised? 1 Nov 2023 (Ask HJ)
  I have recently purchased a car from a National Car Dealership under the distance online regulations. The car was delivered last week just before I was...
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  Freelander 2 2.2TDi clutch failure at 18,000 miles 15 Apr 2015 (Ask HJ)
  Hi, I'm asking on behalf of a friend who is not registered on the site. She took her Freelander 2 2.2TDi (2012, 18000 miles) back to the dealer yesterday...
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  Ambu-chance 17 Jul 2010 (Ask HJ)
  I'm looking at buying a 1970 ex-military Land Rover Series IIa 2.25 litre petrol Ambulance. It was used by the army from 1975-1995, covering only 32,500...
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  Audi won't repair A4 under warranty due to modified ECU - what can I do? 11 Feb 2014 (Ask HJ)
  I have an 18 month old Audi A4 2.0 TFSI with 13,000 miles on the clock. Recently the engine lost compression so I took it to a local Audi dealer and they...
• Warrantydirect Confusion 19 Jan 2006 (Forum)
  Hi, How good is the Warrantydirect cover outlined below? Could you tell me what is missing or what I need to ask? Also, wear and tear items aren't covered for the first 90 days. Do you know if a timing belt is considered a wear and tear item?
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  Can I cancel my purchase without penalty within 7 days if I buy a car online? 14 May 2021 (Ask HJ)
  I'm confused about my rights when buying a new car online from a main dealer. Am I allowed to cancel within 7 days from delivery without penalty?
• 2007 Kia Picanto - Need Mechanical Advice 25 Feb 2019 (Forum)
  I have recently looked at a 2007 Kia Picanto with a view to purchase. Asking price one thousand pounds. *Seller advised brake pipe has corroded currently and is covered in grease. When test driving the car the appeared to be a noise which indicated a slipping fan belt, the seller confirmed this saying he tweaks it or resets it when this happens. The mileage on the car is 49,900.
• Ford Focus - Clutch problems 3 Jul 2018 (Forum)
  I bought a car from ford its 6mths old 4 weeks ago the clutch went I thought the problem would be covered under my warrenty I am having problems with Ford who say its down to my driving but this is the 5th car I have bought from them I always take my car for regular service especially in winter checks.
• BMW E60 - BMW Dealership Diagnostics 9 Mar 2017 (Forum)
  Hi there, Looking for some help / advice regarding BMW dealership diagnostics. To cut a long story short my car went into a dealership for investigation concerning a rattle on startup, this investigation came back with a £7k bill for correcting it. I have the BMW fully comprehensive warranty however, the dealership / warranty team have said that looking at error codes in the cars memory, the issue happended before expiration the 30 day period once you take out a warranty with them - during this 30 day period no issues are covered.
• Mercedes Benz. E class estate 2010. with Panoramic - Droopy roof lining 15 Jan 2015 (Forum)
  The roof lining on my E class estate has started to come down. The car was new in September 2010. The car was covered by the Mercedes used car warranty when the problem began and Mercedes have offered to meet 49% of the cost of supply and fit a replacement roof lining.
• Renault Clio - Warranty dispute 21 Oct 2014 (Forum)
  She contacted the original garage and was told that as the warranty ran out while she had the loan car, she was no longer covered! Is this correct?