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Problematic Audi - where do I stand? 29 May 2013 (Ask HJ)
I bought an Audi A4 Avant S-line from the Audi Dealership in Worthing in October last year. It had 12 months approved waranty. From the day I picked the... -
Why is my Skoda Fabia's engine management warning light coming on? 15 Jun 2010 (Ask HJ)
I have had problems with my Skoda Fabia Comfort 1.2 64bhp which is a 2004 Reg. I have an electrical issue and a bodywork issue. It all started in late... -
Where can I get a good cheap car? 23 Jun 2012 (Ask HJ)
We need a large estate car - perhaps a Volvo - as we are a family of five with lots of clobber. I don’t mind a car with high mileage, as long as it is... -
Why do new insurance customers get good discounts when loyal customers don't? 21 Jul 2012 (Ask HJ)
I have been insured with Aviva for a number of years and both my wife and I have six years' protected NCD. Despite having no claims in recent years, the... -
Will a hybrid car that's been sat around for months have battery issues in the future? 7 Jun 2021 (Ask HJ)
I'm on the lookout for a car and saw a good 2-year old (April 2019) Lexus RX L with 2500 miles on it. Surprisingly, it had done 2300 miles in the first... -
Is my BMW with Comfort Access vulnerable to keyless theft? 12 Aug 2019 (Ask HJ)
With all the recent publicity about the theft of modern keyless vehicles via the use of relays could you please qualify a question I find difficult to... -
Why doesn't Hyundai's 5-year warranty cover a bearing failure on my Santa Fe? 22 Jun 2010 (Ask HJ)
I would like your advice please on a problem I have with Hyundai. I think you would agree with me that one of the biggest selling points for the Hyundai... -
Can I challenge insurance write-off? 7 Nov 2022 (Ask HJ)
My daughter, a community nurse, returned to find her car had been struck by another, causing damage to a front wheel and a suspension arm with some inconsequential... -
Spare wheels - do we really need them anymore? 19 Jan 2022 (Ask HJ)
When we bought my wife's Honda Jazz it came with a tyre repair kit but we could buy a spare, and this came in handy when she hit a kerbstone and ruptured... -
The car I bought from a dealer looks like it's been involved in an accident - what are my rights? 26 Jul 2021 (Ask HJ)
Five months ago purchased a one owner Fiesta from a dealer with a 12 month Ford warranty. Just after delivery, I contacted the dealer explaining that the... -
I've bought a faulty Hyundai Coupe privately - do I have any consumer protection? 16 Aug 2010 (Ask HJ)
I bought a 2003 Hyundai Coupe 2.7 privately. The car was described as having an occasional misfire but still driving fine. When I collected the car all... -
Taking a garage to small claims court? 8 Jun 2011 (Ask HJ)
I had a reduced supercharger pulley fitted to my MINI two weeks ago. Three days ago while being 200 miles from home, it frayed the drive belt. Luckily... -
Timing belt failure - can I claim against the manufacturer? 13 Apr 2015 (Ask HJ)
We bought a secondhand Renault Grand Scenic in December 2012 for £8800 (we were hoping to spend around £5,00 but convinced ourselves that spending more... -
Do I have a right to keep my Cat N car? 9 Apr 2018 (Ask HJ)
My car was hit on the road outside recently. The driver got out and ran off, but he was insured so the police have taken his car until he reappears. The... -
Audi TT: Difference of a pinion 21 Jan 2010 (Ask HJ)
My Audi TT 3.2 Quattro broke down with an almost complete loss of power on a dual carriageway in late December during the freezing weather. The car just... -
Faulty used car - can I demand a refund? 8 Sep 2013 (Ask HJ)
Last year I bought a Volkswagen Polo from an authorised dealer. The car was an ex-demonstrator and had just 7000 miles on the clock. Over the past few... -
Have you heard of many dash failures in Renault Scenics and Espaces? 5 Aug 2010 (Ask HJ)
The electronic dashboard in my 2004 Renault Espace went faulty on a motorway, leaving the car incapable of being driven with no speedo or fuel gauge. A... -
My diesel car doesn't have a DPF, why has it failed the new MoT emission rules? 12 Jul 2018 (Ask HJ)
My Skoda Octavia 1.9 TDI has failed its MoT due to excessively high smoke. It was registered on 3 July 2008 and the MoT tester says it has failed the new... -
Do I need to change all four tyres at the same time on a BMW xDrive model? 4 May 2023 (Ask HJ)
We have a BMW 18d. The dealer says although it is an X drive, in normal driving 100% of the power is sent to the front and the rear is only used when extra... -
Please help me with a major warranty problem following repairs to my Skoda Fabia. 4 Sep 2010 (Ask HJ)
I bought a 2006-registered Skoda Fabia in December 2008. The car had 47,000 miles and was in good condition. At the time of purchase, I was given 12 months'...
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