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What's causing a 'tappet' noise from the engine of my 2003 Volkswagen Polo? 11 Aug 2010 (Ask HJ)
My 2003 Volkswagen Polo has 18,000 miles and over the last 5000 miles has developed a tapping noise from what I thought was the valve gear, as it sounded... -
Do you have a lot of complaints about faults on the KIA Venga? 20 Jun 2010 (Ask HJ)
I wrote to you some time ago about my KIA Venga diesel smelling of fuel in the cab. I've done 4500 miles in it now and it is still happening, though not... -
His and hearse 18 Apr 2009 (Ask HJ)
Last July, on our way to a funeral (me on crutches, he the named driver of my little Arosa), we got stuck in a traffic jam in Sudbury. We found a route... -
Accident management company wants to declare my car a write off 5 Feb 2014 (Ask HJ)
A few weeks ago my wife was driving very slowly in a queue of traffic on the A49, when a driver came out of a service road and collided with the front... -
A friend and I have decided to drive to Italy - what used car would you suggest for a road trip? 17 Apr 2019 (Ask HJ)
A friend and I have decided to drive down to Italy and meet our wives (they are flying down) for a weeks holiday. We thought we would take in the Nurburgring... -
My Volkswagen Golf broke down because the servicing dealer did not change the DSG fluid - is he responsible for repairing it? 3 Apr 2011 (Ask HJ)
I have a Volkswagen Golf Hatch 2.0 TDI GT (Automatic). The car does approximately 500 miles a week and has been serviced every 10,000 miles by the supplying... -
My daughter had an accident when she was a learner, without a qualified driver in the car - can her insurer ask for £10k to cover their losses? 27 Mar 2018 (Ask HJ)
Over two years ago, my daughter had a minor accident whilst driving as a learner. At the time, she did not have a qualified driver in the car accompanying... -
Is the Skoda Superb a reliable purchase? 9 Aug 2012 (Ask HJ)
The time has come to replace our December 2006 Skoda Octavia 2.0 TDI PD Elegance Estate. We are looking for something a little bigger and the car would... -
Who's liable for my BMW's faulty timing chain? 25 Oct 2016 (Ask HJ)
I purchased a used (2009) BMW 3 Series Touring 320D 10 months ago from a Lexus dealer. At purchase it had only 16,000 miles on the clock and a full BMW... -
Which Motability car for our disabled daughter? 9 Feb 2013 (Ask HJ)
My 16-year old daughter is a wheelchair user. She plans to take her driving test and start driving by the end of March 2013 (when the lease of our current... -
Insighting a conflict 27 Jun 2009 (Ask HJ)
I live in Portugal and have a 1997 Mercedes C180 Classic estate, petrol 1,800cc. It's done around 350,000km and the Mercedes dealership had fitted a new... -
Car damaged due to contaminated fuel - who's to blame? 21 Oct 2013 (Ask HJ)
I purchased a two year old 19,000 mile car from a large car supermarket three weeks ago. I collected the car and drove it the 50 miles to my home. Within... -
The injector in my Mazda 3 has failed - is this due to using supermarket fuel? 21 Aug 2017 (Ask HJ)
Whilst driving along, my 2012 Mazda 3 1.6d (39,000 miles) suddenly juddered and went into limp mode. I cautiously negotiated to the hard shoulder with... -
Why does the warranty provided with a Volkswagen Golf we bought only cover a maximum claim of £300? 4 Jun 2011 (Ask HJ)
My wife recently bought a low mileage used Volkswagen Golf automatic from Partingtons of Woking. We were very impressed with the pre-handover service received,... -
The aircon has failed twice in my Ford Focus - is Ford liable? 4 Aug 2017 (Ask HJ)
The air conditioning on my Ford Focus has failed twice in 18 months. A new Ford compressor/pump was fitted 18 months ago after screeching noises and smoke... -
Buying a used MPV for £7k - what are my best options? 22 Oct 2015 (Ask HJ)
We currently run a 2007 C4 Grand Picasso 1. 6HDi, at only 78k the turbo has blown, fortunately a warranty company is supplying a new one but a local specialist... -
Are insurance companies taking advantage of the elderly and increasing their premiums? 21 May 2011 (Ask HJ)
There must be something seriously wrong in the motor insurance business when the following can be allowed to happen. My mother-in-law lives with us and... -
Small fault, possibly large bill, who should pay? 13 Nov 2011 (Ask HJ)
My Toyota 2008 25000miles bought from independent dealer 1st Sept 2011 We had a problem with our 2008 Yaris 1.3 SR within the 1st week of ownership... -
Why does my Focus keeping cutting out? 1 Sep 2014 (Ask HJ)
I am reaching the end of my tether with my 2003 Ford Focus. It started at the beginning of the year when it started cutting out. The breakdown guy diagnosed... -
Can you recommend a compact and comfortable car to replace my Mazda 3? 17 Jan 2022 (Ask HJ)
Four years ago, HonestJohn.co.uk recommended a Mazda 3 for me. I very much like it: it's comfortable, got good performance, and is very economical. However,...
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