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  Following an accident, should I contact the third party's insurance company directly and avoid accident management companies? 13 Nov 2010 (Ask HJ)
  I had legal assistance cover on my insurance policy. After an accident my impression of their service is that they seem to be fixed on getting me into...
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  Bill quality 19 Sep 2010 (Ask HJ)
  The ABS warning light on my 2007 MINI Cooper recently lit up. I contacted Westerly Exeter, the supplying dealer, who gave advice and arranged for the car...
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  I bought a used Peugeot 407 which has worn steering bearings. Should the supplying dealer repair it? 6 Sep 2010 (Ask HJ)
  I bought a four-year-old Peugeot 407 with a one-year warranty two weeks ago. I found worn bearings on the steering, plus a problem with the clutch release...
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  I've just bought a 1989 Range Rover - what should I have checked to ensure reliability in the long term? 16 Jun 2010 (Ask HJ)
  I have recently purchased a 1989 Range Rover with the 3.5 EFI V8 engine. The car is in lovely condition and has covered only 46,000 miles. I plan to keep...
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  Honestly, best policy? 25 Jan 2010 (Ask HJ)
  My wife has a 1999V Ford Focus 1.8LX with about 67k miles on the clock. It currently has fully comprehensive insurance but is only used very occasionally,...
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  5th clear 8 Aug 2009 (Ask HJ)
  Thought you might like an update on our hunt for Qashqai +2. We gave up with the idea of 10% discount off a new car where a leasing firm retains the logbook...
• Is it a lemon - New Car faults :( 10 Dec 2004 (Forum)
  On the cars first service - Garage had to repair the Sump Gasket as it was leaking oil. Following faults occurred within the 6800 miles (currently under 7k now) 1/ Head Gasket had been replaced twice. 2/ Rocker Cover Gasket replaced twice. 3/ Garage are now fitting a new cylinder heads and rocker cover head due to another fault with the engine.
• Nissan Juke - VW dealer 20 Sep 2017 (Forum)
  I bought a 15 plate Nissan Juke from Volkswagen Dumfries in Dec 2016 with very low miles. When I bought the car I was instructed that should I break down there is a phone number on a sticker on the windscreen and that I had breakdown assistance cover On Friday 15th September having driven to a Dumfries supermarket 30 miles away the car would not start to return home.
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  Car sold with failed MOT 19 Apr 2011 (Ask HJ)
  Part-exchanged my 180,000 mile car for £800 with dealer and handed over VT20 MOT Certificate which had a few weeks left on it before expiry. However,...
• Insuring a driver from and back to airport 14 Jun 2024 (Forum)
  A neighbour sometimes drives our car back from Heathrow and disconnects the battery, then a few weeks later reconnects it to drive back to the longstay pick-up area.   Any thoughts on insurance, as the fee for just a couple of hours comprehensive cover on two different days has risen hugely.
• Skoda Fabia - Insurance question 31 Mar 2023 (Forum)
  Hello My insuirance policy is for 9000 miles a year, as I normally average 8000-9000 miles a year. I bought my new car in September 2021, and only covered 6800 miles in 12 months, well below the limit set by the insurer. Would I be OK to reach 18000 miles in two years, or should I keep below 16000 miless due to my low mileage in the first year?
• Kia 7 year Warranty 2 May 2019 (Forum)
  I recently read somewhere ... it might have been here, or possibly elsewhere ... that the Kia warranty on new cars was 7 years - but that for the final 2 years it only covered engine and gearbox. At the time it didn't sound familiar and when I check the Kia terms and conditions I can't see a mention of it.
• Anyone used 'Provisional Marmalade' insurance? 27 May 2015 (Forum)
  Looking at options for insuring my 18 year-old son whilst he has a provisional licence. Among the options is the afore-mentioned insurance company, which provides short-term cover for supervised driving in (usually) their parent's car. Seems a good idea, bearing in mind that the 'lessons' may be a bit sporadic but in 'clusters'. Has anyone used them - or anything similar - as opposed to a full year's policy?
• Alfa Romeo Mito - Suits you sir! 8 Jul 2011 (Forum)
  Perhaps something like this: Dealer: "Madam, may I point out how becoming you appear in that red dress?" Customer: "Thank you! But what about my car?" Dealer: "I'm afraid  it needs a new engine which is not covered under warranty. Are those Jimmy Choo shoes?"
• Omega - Insurance Documents 30 May 2011 (Forum)
  Despite several phone calls an insurance company not shown on comparison sites recently took over four weeks to send me documents, leaving me without documentary evidence of cover. What was my legal position in that time please, if proof had been demanded by our ever vigilant Police? By contrast when I asked  Liverpool Victoria to add a driver to the policy on another car the documents arrived next day Omegalen
• Ford S-Max - Windscreen repair problem 27 Jan 2011 (Forum)
  Had a scratch removed from the windscreen but fround that when it rains I can see the repaired area as it seems to be clearer than the rest of the screen, as if the rest of the screen as a fine smear/covering  on it. Also the rain seems to stay on the repaired area but dipersies from the original unrepaired areas. The car is only 12 weeks old, any suggestions to whats caused this and how I can correct it.
• Ford Focus mk2 - Oil getting dirty rather quickly 30 Dec 2010 (Forum)
  Hi All I have a a 2007 focus 1.8 petrol. Since the car was serviced in April at Dees of Croydon (franchised dealer), i have only covered 4k miles. I checked the oil the other day and noticed that it has changed colour to dark brown. The level has not gone down at all.
• astra 2009 sxi 1.4 - astra 2009 sxi 1.4 1 Dec 2010 (Forum)
  Hi, all havnt been here for a while...anyway, my friend has an "09" astra sxi. I drive the same only 2 years older..her car is still under warranty ..the washer spindle has broken,according to her dealer due to adverse weather conditions..should this be covered under warranty....help appeciated... Jim
• Ford Fiesta (1995 - 1999) - 99 1.8D Engine change in a diesel 5 Jun 2009 (Forum)
  Can anyone help : My wifes Fiesta has an " Endura DE " 1800 non turbo fitted but its very tired , I have been offered another diesel from a 1997 fiesta but the rocker cover says 1.8 Diesel so will it fit her car & will the bell housing / gearbox still match up. Your thoughts please
• Any recommendations for a £6k diesel estate? 8 May 2009 (Forum)
  I'm looking for a long-term addition for my shoestring charity fleet, I have a maximum budget of £6000 and it has to be diesel. The car will be used as a workhorse, covering 30k miles per year until it's dead. Any suggestions welcome, at the moment I'm thinking of a Skoda Octavia ( but not a former taxi hack!) or a Focus estate. Reliability and longetivity are more important to us than looks or performance.