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  • Compact SUV Possibly Hybrid - Please Clue Me Up 13 Aug 2021 (Forum)
    It's the only diesel car I've ever owned. That too has served the family well. Times and finances have changed so much and we have an offer for the Range Rover. These days we do so little mileage, maybe 2,000pa? it makes sense to update and find something that suits both our needs and our wants much better.
  • Small cars were do I begin. 1 Oct 2018 (Forum)
    Even though I'm inexperienced I'm not young I'm 32yrs old for many years my priority was to buy our first home together and now I'm in a financially stable sitisituan were I can now afford a car of my own , but I will be looking at used cars as I don't want to commit to finance deals I have saved over the years what I hope is a good budget of 10k.    I am hoping you can all give recommendations of which models or brands I should be looking at.   I don't have any kids or pets just me and my boyfriend of 12yrs, and we won't be having any kids as due to medical reasons I can't have kids.
  • MINI Cooper D - Mini CooperD DPF fault light - needing urgent help 2 Jun 2017 (Forum)
    Get it diagnosed locally and if confirmed get it flushed/gutted out/remapped? I spent ages looking for a car and this stretched my finances to the max, whilst I understand these mini's need regular investment and tlc I am concerned I have walked in to a bit of a money pit - I do NOT want that! Thanks for all your help, its much appreciated!
  • Faulty SEAT Ibiza - am I entitled to a refund? 29 Jan 2015 (Ask HJ)
    Three months ago I bought a 2011 SEAT Ibiza Cupra 1.4 TSI with 180PS. Since then I have noticed that the car uses a lot of oil. About a litre every 1000...
  • Is the DSG gearbox unreliable? 8 Jan 2015 (Ask HJ)
    With regards to all these reported issues of DSG failures/issues, could it be that people are not paying attention to the service routines on the DSG box? I...
  • My part ex has developed a fault after trade in 12 May 2014 (Forum)
    I have asked if there is another way to settle this and he has said if I pay him another £600 he will accept it all as it is. His order form has no comments about vehicle roadworthyness, just current mot, no finance, and that I have title to it. He has signed it as balance paid too. From what I can see under law, as in this case I am now the customer, the trader has to prove that the fault was present prior to trading in not me otherwise.
  • Skoda Octavia vRS estate - Impressions after 2,000 miles 14 Jan 2014 (Forum)
     But it is only slightly, and we still need the space of an estate, so this and the lower cost price, the 0% finance, the proper handbrake and the excellent dealer I use (Jewsons of Oxford, shortly to be rechristened Ridgeway Skoda) swayed it in favour of the Octavia. The icing on the cake is 40 mpg on a long run.
  • Why are two dealers charging different prices for the same used car? 30 Jun 2012 (Ask HJ)
    Searching on the official website I found two used Volkswagen Sharans within my budget of £20,000. One was at the local dealership, the other was in another...
  • I need to replace my Hyundai Terracan with something cheaper to run - would a Skoda Scout be suitable? 9 Sep 2010 (Ask HJ)
    I have a Hyundai Terracan 2.9CRDT manual. It has 118,000 miles on the clock, I'm lucky if it is worth £4000. The Terracan does 22-24mpg and I need something...
  • MINI Cooper S R53 (2002 - 2007) - Rejecting cherished MINI Cooper S 13 Nov 2008 (Forum)
    I now have several other problems emerging that I am coming to see your service manager about tomorrow afternoon. Its annoying as when I agreed the finance with your salesman he told me how this car would only cost me a bit extra on payments per month than my previous BMW did. This is now not the case as each time I visits either dealership 1 or 2 I?
  • Vectra - How much do you reckon... 17 Sep 2008 (Forum)
    ...this is worth? In a rare event of organisation, I was looking at my finances over the weekend and whilst they are in a bit of a mess, things might not be as bad as I'd previously thought. When I sold the Focus, I took out a £4,000 bank loan, put some cash to and used the part ex value of the Focus to buy a Merc.
  • Can you recommend some of your readers watch the programme "Classic Car Restoration"? 15 Dec 2012 (Ask HJ)
    I have no wish to be rude to your readers, but the chap from Bristol, who paid £22,000 for an unfinished Beetle restoration wants his brains testing. It...
  • What's the point of the Hats?! 4 Feb 2010 (Forum)
    Sales manager then asks if I'd like to buy it - 'yes' - but only if it's got a Bosch pump (or, at least, not the horror story pumps) and we wouldn't know until Monday when the importers could be contacted. "No problemo", breezed the SM - except that the special finance deal was coming to an end, and if we were to benefit from it a car had to be ordered as soon as possible (I know...I know) SM made suggestion - pay a £500 deposit to allow an order to be placed on the system - and if it transpired that the fuel pump was one of the dodgy brand, no problem, the £500 would be immediately refunded.
  • Consumer rights 9 Apr 2012 (Ask HJ)
    I bought a 2 year old Corsa from a franchised Vauxhall garage last month and I have received what I would call "shocking" service levels from them. There...
  • I''ve found a Land Rover Freelander 2 for sale in Spain - is it safe to buy? 1 Jun 2010 (Ask HJ)
    I am in the process of buying a car UK registered car currently in Spain. The owner moved there some months ago and is arranging the sale via a shipping...
  • Mitsubishi Outlander-Could it be a failed DMF on? 24 May 2020 (Forum)
    Trying to deliberately induce clutch slip - steep hill, manual mode, 1st, 2nd or 3rd gear results in wheel spin (2wd) or acceleration (4wd) with no detectable slip. Finally! The cars got a couple of years of finance left, so I can't really afford to ditch it at a loss. But I also have a warranty, however the nearest garage that is one of their "network" garages, that is even prepared to look at this is a Peugeot dealer - 100ml round trip (the 4007 was identical to the Outlander).
  • BMW Z4 Coupe - Help needed please, mis-sold BMW approved used car 6 May 2012 (Forum)
    I have set out the situation below which is causing me a great deal of stress so hopefully someone can help me to resolve this. Recently decided to buy my dream car so got the finances together and started looking for a BMW Z4 Coupe. Decided on the BMWAUC route to ensure peace of mind when spending so much money. Found the perfect car, but was in a BMW dealership 300 miles away (this was 4 weeks ago) Registered March 09 22k miles Knowing how fast good examples can sell I called up straight away and was assisted by the sales rep who was really helpful and pointed out all the small defects on the painwork etc.
  • Audi A1 - Reject New Audi 28 Mar 2012 (Forum)
    The car is on a PCP Agreement and during the period they have had the car 50 Days out of the 120 days I have owned it. I sent a letter of rejection to the supplying dealer, Audi Finance and Customer services and was informed they would not reject the vehicle as they believed they could resolve the issue and an agreement was made for the vehicle to go in on 1 further occasion: 23/2/12 and they would keep it for up to 1 month.
  • Audi A1 - Reject New Audi 21 Mar 2012 (Forum)
    The car is on a PCP Agreement and during the period they have had the car 50 Days out of the 120 days I have owned it. I sent a letter of rejection to the supplying dealer, Audi Finance and Customer services and was informed they would not reject the vehicle as they believed they could resolve the issue and an agreement was made for the vehicle to go in on 1 further occasion: 23/2/12 and they would keep it for up to 1 month.
  • Cambelt and waterpump 5 Jan 2011 (Ask HJ)
    I own an 03 plate Skoda Octavia vRS and have, to date, been very pleased with it. However, six weeks ago at 74,000 miles, I had a cambelt change costing...
 

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