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  A car I ordered a year ago has now increased in price due to the tax increase - should the dealer cover this cost? 18 Oct 2017 (Ask HJ)
  I ordered my Ford Mustang GT last year and was told that it would take 12 months to be delivered. As you know, the tax band rates have gone up and I believe...
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  What action would you take 1 May 2013 (Ask HJ)
  I purchased a new Bentley Continental GTC in July 2010. The car suffered numerous problems from the off, initially with fuel pump problems, various electrical...
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  Strange tyre wear on a Fiesta 23 May 2012 (Ask HJ)
  I was wondering if you could shed some light on a problem I have with my Fiesta. First a little history. It's an 08 plate TDCi Zetec S. I brought it just...
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  Why is our BMW X5 wearing through tyres so fast? 15 Feb 2011 (Ask HJ)
  Our BMW X5 3.0sd SE, bought new in September 2008 on a HP agreement, wore its rear tyres through to the metal within four months. BMW accepted there was...
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  Sold trader 7 Nov 2009 (Ask HJ)
  A friend of mine bought an 05 Jeep Grand Cherokee 3½ years ago from a private individual. He paid for a full HPI check, arranged his own bank loan, paid...
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  Vauxhall curser 12 Sep 2009 (Ask HJ)
  I purchased a new shape Vauxhall Corsa in December 2006 under a finance agreement. Two services have been carried out since and I had a free Visual Health...
• Mini cooper d - Used vehicle my rights on rejecting the car 16 Oct 2020 (Forum)
  I have had a gut full nothing has been repaired from getting the vehicle so they have now said they will put a recon engine in but I'm not happy with paying for a car 5600 to now have a car with a recon engine. Finance company have said I have to allow them to do the repair but I have had it 8 weeks at the time of chain failure and I need some advice. Surely as they have not been forthcoming in getting other repairs done I'm within my rights to reject as car is not fit for purpose.
• HJ Answer PCP 16 Mar 2018 (Forum)
  You need to speak to a solicitor to empower you to handle your relatives affairs and authorise you as your relative's appointed representative. You can also raise a complaint with the Finance Company, then the FOS (ombudsman). First it supposes that questioner is the person that the relative would want to handle affairs but that is a minor point.   Its, “Contact the lease company and advise the vehicle has been mis-sold due to this.
• Ford Fiesta Ecoboost - New Car, Innaccurate HPI check, damaged car 12 Jun 2017 (Forum)
  Before purchasing the car, I paid for the Autotrader HPI vehicle check - the report came back clear, with no outstanding finance/write offs or anything untoward on the car. The car recently developed some problems, so I took it to the garage. They told me that the car had been in an accident. I took out another vehicle check on another website and this time the check came back saying the car was a Cat D.
• Mazda 6 - Post Purchase Issue - Insurance/Previous Damage 15 Oct 2015 (Forum)
  I took the findings back to the broker and dealer who supplied the car to me but they have washed their hands of it, saying it was sold as seen, i'd signed for it etc. I have contacted the finance company who have told me to raise a complaint, which I will. Where do you think I stand legally? I didn't (and wouldn't have) noticed the original bodged repair job when I bought it and it is only since I have had this accident that it has come to light.
• Landrover Freelander 2 - Freelander 2 Negative equity on HP 24 Sep 2015 (Forum)
  I think I could get close to the outstanding amount as a private sale but woudl then need to settle the finance first. The car is due tax and MOT at end of October and probably could do with new tyres over the winter so I dont know whether to just accept I was stitched up in the first place adnd cut my losses or perseve and hope that theres no big bills.
• debts after death?? 27 Jul 2015 (Forum)
  I always though that a persons debt died with them. He assured me he was not a guarantor(try explaining that one) and had no knowledge of the finances his mother managed. She could not access the trust fund cash, only the monthly payment, so presumably borrowed money when there was a shortfall. He still lives in the rented house they shared. I would imagine that there are some fine legal brains within the forum who can offer guidance on this subject.
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  What's the best auto 4x4? 7 Nov 2014 (Ask HJ)
  I am looking for a new/nearly new automatic four-wheel drive car. I have a £7000 part exchange and am expecting to pay £20,000/£25,000. I do 20,000 miles...
• Car with similar performance of Citroen C3Airdream 8 Jul 2014 (Forum)
  Saloon car or Hatchback but not Estate car I dont mind the car brand much so I am fine with new entry cars like Hyundai etc. My budget is around 15K (Cash payment, no loan/finance) and I am thinking of buying an used car (2-3 years old with mileage upto 25K). Shortlisted cars so far: 1. BMW 320d efficient dynamics (But the insurance is coming around £850 even with 8 years no claim bonus, for all other cars below the insurance is around £220) 2.
• Lexus CT 200h - Hybrid Unwanted Acceleration 6 Jul 2014 (Forum)
  Hi John In September I purchased on a PCP through the Lexus Finance Group a 12 month old CT200h car. The driving experience was very different however I required an automatic car that had a good mpg so a hybrid with many extras appeared to be a good solution.  I felt that the compromise for its lack of speed was the price I paid for a robust car to tackle the many miles of motorway driving that I endure.
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  What is the difference between a Renault 5 Campus and Campus Prima? 25 Jan 2014 (Ask HJ)
  My sons finance has written off his 1992 1.4 3dr Renault 5 Campus. In trying to value this there are few of his models around but lots of 1.4 5dr Renault...
• Skoda Yeti - Skoda Yeti misleading brochure 3 Dec 2013 (Forum)
  If we return it to the dealer for a full refund, we'll have to reorder and wait for another 16 weeks to get a replacement, but we've got a baby so can't really do that. If we take compensation, how much would we expect? Does it matter that it was bought on finance so technically I'm not even the owner for 3 years? Thanks.
• Auction question 10 Jul 2013 (Forum)
  I assume he only needs to show the V5 and car reciept to the parking fine companies and police who are chasing the vehcile to clear him? Should manheim have researched this? Could this be classed as outstanding finance? 3. I understand the DVLA will not charge him for changing the spelling of his name on the V5. Is that correct? I also believe he should report the practise of manheim of buyers only signing the V5 to the DVLA.
• Audi a3 2004 - Not another Lemon..... 9 Dec 2012 (Forum)
  The price £3995.00. Prior to viewing the car, the dealer said they could get my daughter finance, we had £2.000 to put towards it, the balance would be done by a loan company. She decided to purchase it and drove home. Three days later that dreaded engine management light came on!!
• Ford Mondeo - Any other large petrol car suggestions 24 Aug 2012 (Forum)
    So partly because it's got to need more repairs going forward and partly jusy because it's scruffy and I can afford to replace it without finance next year I've started thinking what next?   Budget will be 10K max, ideally a bit less. Looking at another 3 year old car to dodge the worst of the depreciation. A Mk4 Mondeo is the first candidate.