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Car rear brakes seized within 2 months of purchase in warranty - who is to blame? 24 Dec 2013 (Ask HJ)
We bought a car from a small garage in November. Before we got the car it needed an MOT and service, which the garage did for us as part of the deal of... -
Irreparable damnage 25 Jan 2010 (Ask HJ)
I work within the car body repair industry and you are right in branding it a semi-legal rip-off. It is becoming virtually impossible to run a car body... -
Motor trader has sold me a mapped car - what are my rights? 6 Jun 2022 (Ask HJ)
I part-exchanged my car two months ago for a 2019 BMW M140i from a trader. Within weeks of owning the car, I discovered it had been engine mapped. The... -
Is my friend the victim of an insurance scam? 30 May 2017 (Ask HJ)
I have a friend whose car was allegedly involved in damaging another vehicle while parking in a legitimate bay adjacent to a town centre thoroughfare.... -
Why don't average speed camera operators display offenders' number plates on another gantry? 14 Jul 2010 (Ask HJ)
Like many other law abiding drivers I'm often overtaken by other cars and, more often than not, LGVs, on motorways that have average speed cameras. Most... -
My BMW X5 was mis-sold as having a 'full service history' - will this affect the resale value? 17 Feb 2017 (Ask HJ)
I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing... -
Engine management light is on – what’s the fault? 28 Aug 2013 (Ask HJ)
I own a 2008 Vauxhall Corsa SXi, which has only covered 12,000 miles. After its last service and MoT the engine management light (EML) came on. I changed... -
Painting by numptys 23 May 2009 (Ask HJ)
This must be one that deserves as much publicity as Direct Line’s claim to let named drivers build up their own no claims. Last summer we sold my son’s... -
I was in a car accident that wasn't my fault - so why won't my insurer give me my excess back? 28 Nov 2017 (Ask HJ)
I had an accident in October, I was not at fault. It has been shambolic from the start. I saw in one of your columns an article about Tort law, which I... -
My daughter's insurance was wrongfully cancelled, then reinstated - will she need to declare this in future? 30 Mar 2018 (Ask HJ)
My daughter has a Peugeot 108 on their Just Add Fuel agreement. She's 20 with a perfect driving record. Everything has been okay until she went to university... -
Should the head gasket have failed on my mother's 2004 Subaru Impreza 2.0 GX? 3 Aug 2010 (Ask HJ)
My mother's 2004 Subaru Impreza 2.0 GX was serviced on 7 May 2010 this year. On 19 July 2010 we broke down on the motorway, which resulted in a bill for... -
Are there actually any differences in engine oil specifications? 18 Jul 2019 (Ask HJ)
Can there really be any difference in engine oils with specification 5W/30 and that meet ACEA C3 for diesel cars? I see that several oil manufacturers... -
Problems with Vauxhall Astra 1.9 CDTi SRI 17 Jun 2013 (Ask HJ)
I'm looking for some advice in regards to my wife's 2008 Vauxhall Astra 1.9 CDTi SRI. Seven days ago the exhaust gas recirculation (EGR) valve was replaced... -
Catalytic converter failure on Audi A3 30 Jul 2014 (Ask HJ)
Recently the emission light on my Audi A3 2.0 petrol came on. A couple of weeks later it went in for a main dealer service/MoT. They said they had done... -
Estate, SUV or Kombi van? 3 Mar 2014 (Ask HJ)
After 14 excellent years our Skoda Octavia (1999) 1.9 TDi SLX estate, which has covered 175,000 miles and achieves between 40 and 50 mpg, it is starting... -
Are Hyundai liable to pay for a new engine on my 2011 Santa Fe? 28 Feb 2017 (Ask HJ)
My 2011 Hyundai Santa Fe, 125,000 miles, recently suffered catastrophic engine failure. Around 18 months ago, a new engine was fitted under guarantee.... -
Have you heard of many dash failures in Renault Scenics and Espaces? 5 Aug 2010 (Ask HJ)
The electronic dashboard in my 2004 Renault Espace went faulty on a motorway, leaving the car incapable of being driven with no speedo or fuel gauge. A... -
Proboematic Jaguar S-Type 13 Jan 2014 (Ask HJ)
I recently bought a Jaguar S-Type on an internet auction site from a trader with no reserve. The car looked good in the pictures, but only had a few months... -
Do laws on dashcams in Europe apply to biker helmet cams? 3 Dec 2018 (Ask HJ)
I read with interest your article on the varying rules throughout the EU on the use of dash cams. Is it safe to assume the same applies to the cameras... -
Did a local garage cause a fault on my Citroen C5 and what can I do about it? 12 Sep 2010 (Ask HJ)
I took my Citroen C5 into a local independent garage for a new head gasket. The garage said it would take the best part of a week and quoted approx. £500....
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