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How do you remove bloom from paintwork resulting from bird droppings? 22 Jul 2019 (Ask HJ)
I recall you recommended a product for removing bloom from paintwork resulting from bird droppings. Could you please remind me what that product is? -
Used car is faulty after 4 days - can I reject it? 12 Jan 2014 (Ask HJ)
I bought a 2005 Ssangyong Rexton with 143,000 miles on the clock from a dealer two weeks ago. When I bought the car the seller told me that there was an... -
I received a fine for an untaxed vehicle without a warning - where do I stand? 8 Apr 2025 (Ask HJ)
Further to a recent letter from the DVLA regarding my (then) untaxed vehicle, I am writing to express my utter disbelief in the fine I have received. Please... -
Which van can carry 200lbs of equipment, has a full-size bulkhead and 2 rows of seats? 1 Feb 2017 (Ask HJ)
Please can you recommend the best choice of van (probably secondhand due to a limited budget) for my daughter's new fitness business? She needs to carry... -
My car was set on fire by vandals, so why has my premium doubled for an incident that wasn't my fault? 11 May 2018 (Ask HJ)
My vehicle has today been deemed a write off after an arson attack outside my house a couple of weeks ago. The perpetrators have not been found and, as... -
Second hand Peugeot Warranties 19 Jun 2013 (Ask HJ)
I Bought a 2009 Peugeot 3008 in February from a main dealer. The car had 11,000 miles on the clock and the purchase included a 12 month parts and labour... -
I bought a stolen car - are the police within their rights to confiscate it? 16 Aug 2010 (Ask HJ)
I have bought a stolen car and the police have taken the car from me. However, I have not got any proof from the police that the car is stolen. The logbook... -
Why does my Focus keeping cutting out? 1 Sep 2014 (Ask HJ)
I am reaching the end of my tether with my 2003 Ford Focus. It started at the beginning of the year when it started cutting out. The breakdown guy diagnosed... -
Engine issues apparently unfixable - what are my options? 7 Jul 2016 (Ask HJ)
I'm unfortunately in a really sticky situation with a 2010 SEAT Leon 2.0 TDI CR FR. I bought the car new in 2010 from a main SEAT dealer, and the car has... -
Car rear brakes seized within 2 months of purchase in warranty - who is to blame? 24 Dec 2013 (Ask HJ)
We bought a car from a small garage in November. Before we got the car it needed an MOT and service, which the garage did for us as part of the deal of... -
Irreparable damnage 25 Jan 2010 (Ask HJ)
I work within the car body repair industry and you are right in branding it a semi-legal rip-off. It is becoming virtually impossible to run a car body... -
Motor trader has sold me a mapped car - what are my rights? 6 Jun 2022 (Ask HJ)
I part-exchanged my car two months ago for a 2019 BMW M140i from a trader. Within weeks of owning the car, I discovered it had been engine mapped. The... -
Is my friend the victim of an insurance scam? 30 May 2017 (Ask HJ)
I have a friend whose car was allegedly involved in damaging another vehicle while parking in a legitimate bay adjacent to a town centre thoroughfare.... -
My BMW X5 was mis-sold as having a 'full service history' - will this affect the resale value? 17 Feb 2017 (Ask HJ)
I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing... -
Why don't average speed camera operators display offenders' number plates on another gantry? 14 Jul 2010 (Ask HJ)
Like many other law abiding drivers I'm often overtaken by other cars and, more often than not, LGVs, on motorways that have average speed cameras. Most... -
Engine management light is on – what’s the fault? 28 Aug 2013 (Ask HJ)
I own a 2008 Vauxhall Corsa SXi, which has only covered 12,000 miles. After its last service and MoT the engine management light (EML) came on. I changed... -
Painting by numptys 23 May 2009 (Ask HJ)
This must be one that deserves as much publicity as Direct Line’s claim to let named drivers build up their own no claims. Last summer we sold my son’s... -
I was in a car accident that wasn't my fault - so why won't my insurer give me my excess back? 28 Nov 2017 (Ask HJ)
I had an accident in October, I was not at fault. It has been shambolic from the start. I saw in one of your columns an article about Tort law, which I... -
My daughter's insurance was wrongfully cancelled, then reinstated - will she need to declare this in future? 30 Mar 2018 (Ask HJ)
My daughter has a Peugeot 108 on their Just Add Fuel agreement. She's 20 with a perfect driving record. Everything has been okay until she went to university... -
Should the head gasket have failed on my mother's 2004 Subaru Impreza 2.0 GX? 3 Aug 2010 (Ask HJ)
My mother's 2004 Subaru Impreza 2.0 GX was serviced on 7 May 2010 this year. On 19 July 2010 we broke down on the motorway, which resulted in a bill for...
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