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EGR valve failure on Volkswagen Golf 24 Oct 2016 (Ask HJ)
I have just paid £1365 to have a new set of EGR Valves fitted to my 2012 Golf Estate 1.6 TDI. Both the dealer and Volkswagen customer care refused help... -
Does the Fiesta suffer from regular clutch failure? 10 Apr 2015 (Ask HJ)
I am really worried about clutch on my Ford Fiesta, having read about repeated failures on the Focus 1.0 EcoBoost. My clutch and some kind of cylinder... -
Cam belt confusion - when should the timing belt be replaced? 4 Oct 2021 (Ask HJ)
I'm finding it difficult to definitive answers on cam belt changes on both of my cars. Some sources are saying 10 years/100,000 miles for my 2013 Jaguar... -
Can I make my Euro4 van ULEZ compliant? 23 Jul 2018 (Ask HJ)
I drive a 2008 Volkswagen T5 Transporter 1.9 TDI. Will I be able to make this ULEZ compliant when the time comes? -
Why do they not offer tyre guarantees in the UK? 12 Dec 2017 (Ask HJ)
On reading one of your articles, the point of different size of tyres was raised and you referred them to a tyre comparison site. Looking at this site... -
When should I change the transmission fluid on my Astra? 7 Oct 2016 (Ask HJ)
I own an Astra J with the 1.4 petrol engine with an auto transmission. The car has covered 65k. I know that every automatic transmission, sooner or later,... -
Ford Tourneo Connect - which engine should I choose? 13 May 2014 (Ask HJ)
I am thinking about buying a Ford Tourneo Connect and would like your view on the best engine to choose. I will cover 12,000 miles a year, with occasional... -
Mercedes C200 CDI - loss of power 24 Jun 2013 (Ask HJ)
We purchased a 2008 Mercedes-Benz C200 CDI last year from a car supermarket in Sheffield. It has covered 46,000 miles and was serviced by the manufacturer... -
Thanks to The Ecclesiastical Insurance Co.Ltd for excellent customer service. 6 Dec 2010 (Ask HJ)
Earlier this year my wife and I were on holiday in East Yorkshire. On our return home we found a letter from an insurance claimer stating that our car... -
Do I need to disconnect a car battery before charging it? 4 Jun 2021 (Ask HJ)
You've previously advised readers to disconnect batteries before charging them, in order to avoid damage to the electrics. However, I have, on a number... -
What is my legal position on a new timing belt failure? 10 Jan 2017 (Ask HJ)
9 months ago I had a new timing belt fitted on my 2009 Audi A6, 108,000 miles (the second belt I've had fitted). The bolt securing the timing belt tensioner... -
Can a dealer sell an accident damaged car and not disclose it? 24 Jul 2013 (Ask HJ)
I purchased a 2010 Volkswagen Polo on behalf of my Mum from a local authorised dealer. Within a week of getting the car, my Mum noticed a clunk upon starting... -
Faulty SEAT Ibiza - am I entitled to a refund? 29 Jan 2015 (Ask HJ)
Three months ago I bought a 2011 SEAT Ibiza Cupra 1.4 TSI with 180PS. Since then I have noticed that the car uses a lot of oil. About a litre every 1000... -
My engine needs replaced - is the garage that changed the timing belt, but not water pump, at fault? 23 May 2017 (Ask HJ)
When I agreed last October to buy a Saab 9-3 TID convertible with 69,000 miles, the garage agreed to change the timing belt. The engine cut out and stopped... -
Can my insurer get away with an unfair payout for my written off 2005 Porsche Boxster? 30 Mar 2017 (Ask HJ)
My cherished 2005 Porsche Boxster 987S was involved in an accident last week and was sadly declared a write-off by the insurance company. I bought it from... -
I've had a terrible experience with Hyundai warranty repairs in France. 18 Jun 2010 (Ask HJ)
I bought an i30 in March. I have been in France for a few weeks. It now stutters and stammers. I tried the Hyundai dealer in Periquex, they don't deal... -
Can you recommend an SUV available on the Motability scheme? 15 Mar 2022 (Ask HJ)
We've followed you advice over the years which guided us to a second hand 09 plate Mazda 5, and a beautiful brand new 18 plate Mazda CX-5 Sport Nav. Due... -
Hyundai ix20 vibration 5 Nov 2016 (Ask HJ)
I own a 2012 Hyundai IX20 blue motion 1.6 diesel. I bought it second hand in 2014 with 16000 miles on the clock and a full service history. Since then... -
Dealer refusing to show servicing paperwork 14 Nov 2012 (Ask HJ)
I've owned a 2004 Volvo V40 1.8 for about a year. I bought it from a doctor friend who was emigrating and so far it has given no problems at all. Although... -
If we claim on a policy with my daughter as a named driver - does she have to tell her own insurer? 19 Jan 2018 (Ask HJ)
In December, our car was showered in gravel from a lorry that sped by. Our windscreen was cracked and the stones left my driver door and bonnet covered...
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