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Do blue badge holders have to pay the Congestion Charge under the new changes? 12 Mar 2019 (Ask HJ)
Where do current Blue Badge charge exemption holders stand under the new Congestion Charge proposals? -
Where should the Crit'Air sticker be placed on the windscreen? 17 Sep 2018 (Ask HJ)
Should the Crit'Air disc be attached to the bottom front offside of the windscreen on UKregistered cars? -
Engine failure on Nissan Qashqai 14 Oct 2016 (Ask HJ)
The 1.5 diesel on my Nissan Qashqai broke, due to turbo failure. Nissan has replaced the engine and I am due to get it back tomorrow. What should I check? -
Why won't my Astra start? 29 Jul 2014 (Ask HJ)
I was driving my 2005 Vauxhall Astra (automatic) up a small hill and it started to struggle. All the dash lights came on and pulled over. However, after... -
Black smoke from S Class 18 Jul 2011 (Ask HJ)
Last week you wrote about DPF clogging to contaminate lubricating oil. My computer says I have a reduced oil level but the dip stick confirms correct amount.... -
What's wrong with my Vauxhall Astra? 29 Aug 2010 (Ask HJ)
I have a Vauxhall Astra automatic that started to play up. The gearbox and engine management lights have both come on. The car drives and changes gears... -
Which tyres will reduce road noise in my Toyota RAV4? 30 Jul 2010 (Ask HJ)
I have a Toyota RAV4 XTR 2.0L petrol, automatic, 57 plate with 20,000 miles. I need to replace the tyres. Whilst I am happy with the Yokohama Geolanders... -
What's the best small SUV auto? 31 Aug 2021 (Ask HJ)
I would be grateful for your up to date guidance on my next car, a small automatic, probably an SUV. I want a new car at a discount, at a price that I... -
How do I deal with unjustified refurbishment charges on a returned lease car? 29 Mar 2017 (Ask HJ)
I left my leased car with a Volkswagen main dealer for an MoT and cosmetic work on the alloys a few days before the end of its contract. They agreed to... -
Is buying an electric car for commuting realistic at the moment? 16 Mar 2020 (Ask HJ)
My daily commute is a 180-mile round trip on a variety of motorway sections, roundabout filled dual carriage ways and B roads. I currently drive a 2009... -
Dealer is refusing to refund for work done on a faulty van - what are our options? 13 Jul 2017 (Ask HJ)
I recently purchased a used Volkswagen Transporter T5 automatic from a used car dealer. The van came with very little service history and due to its mileage... -
Potholes and getting compensation from the local council 9 Mar 2014 (Ask HJ)
At the beginning of February, my car hit a pothole. The front tyre burst, costing £145 to replace. Closer inspection of the pothole showed that it had... -
Are these two Audi prices right? 19 Feb 2013 (Ask HJ)
I am currently looking at purchasing a used Audi A4 Avant and am looking at two in particular, both of which are being sold through Audi's used and approved... -
Gear change 23 Aug 2011 (Ask HJ)
I currently have a 2005 Skoda Octavia Estate 2.0 Litre diesel with DSG gearbox. Car has been faultless and I have experienced none of the reported "hesitation"... -
A flash in the prang 10 Apr 2010 (Ask HJ)
I'm sure you are aware that, with the increasing automation of many car functions, many modern cars have an Automatic option for their lights such that... -
Cab runneth over 7 Feb 2009 (Ask HJ)
Having sold my previous car, a 1998 Audi Cabriolet, I'm now looking for a replacement with an automatic gearbox and would be grateful if you could advise.... -
Can I let my son in law drive my car? 9 Jun 2025 (Ask HJ)
I would like to get a Kia Soul Electric. As a 75 old man if I stop driving for a short while could I loan my car to my son in law for him to insure as... -
What's the safest way to drive a hybrid in floods? 6 Nov 2024 (Ask HJ)
The accepted advice is that driving through floods should be avoided. If it is felt necessary then a low gear should be selected, slip the clutch and keep... -
How can I avoid being disqualified from driving after getting 12 points? 14 Aug 2024 (Ask HJ)
I have had two speeding fines in the space of three months which will mean 12 points. What can I do to avoid disqualification? All low speeds. I need my... -
Can I cancel my new car order and get my deposit back? 6 Jun 2024 (Ask HJ)
I ordered a new car and paid a £500 deposit over the phone end of March 24. At the time was living 200 miles from the dealer. Car is not yet built and...
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