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  My warranty won't cover my windscreen because it isn't the original, what do I do? 21 Dec 2016 (Ask HJ)
  I recently took my Volkswagen Touareg for its first ever service, I've owned it since new, and one of the issues was a fault on the lights sensor. This...
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  Does my Mazda 3TS have a Ford engine? 20 Apr 2013 (Ask HJ)
  My Mazda 3TS is just three years old. I would be interested to know the origin of its engine, which I believe has chain-driven camshafts. As Mazda is...
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  Clutch repair refused under warranty 17 May 2012 (Ask HJ)
  My daughter recently took her 1.2 ecotec Corsa in to Evans Halshaw York for the 20,000 service (at 22k miles) and told them the clutch was juddering. The...
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  Cabin fumes 12 Apr 2011 (Ask HJ)
  I have a Honda Accord Tourer on an 05-plate with 102k on the clock. There has been a smell of exhaust fumes in the cabin since back in December which...
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  Thanks to the RAC for exceptional service when my Mercedes-Benz broke down in Portugal. 10 Oct 2010 (Ask HJ)
  Regarding European breakdown cover, the compressor for the air conditioning unit of my 6-year-old Mercedes-Benz ML 270CDI failed, taking the V-belt and...
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  Over-inched 19 Jun 2010 (Ask HJ)
  In Sept '07 I bought a new Range Rover TDV8 Sport. It went straight to Overfinch for cosmetics only, including 22" alloys. Main Dealers are now telling...
• Ford luxuryKa - Messed about by Direct Line car insurance 27 Oct 2013 (Forum)
  She was chuffed to bits with it, so she put a deposit down on Friday and we agreed to go back yesterday. The car was SORN'd, so we were told we'd need a certificate of motor insurance or a cover note to get it taxed. After changing her insurance, she asked for a cover note. Direct Line told her they don't do cover notes but to use the policy outline on their website from her online account, which is valid proof of a policy.
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  My 2006 Mercedes-Benz A-Class has a serious rust problem - why won't Mercedes' warranty cover the repair? 31 Mar 2012 (Ask HJ)
  I recently purchased a 2006 Mercedes-Benz A170 from a non-Mercedes garage. On washing and waxing my pride and joy I noticed three rust bubbles on the lower...
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  Can you recommend a used car for a £30,000 budget? 4 Jul 2022 (Ask HJ)
  What is the best second hand car for £30,000
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  Will diesel cars soon be banned in London? 28 Oct 2020 (Ask HJ)
  My wife is worried that a diesel car won’t be able to drive in central London in the near future. Is this the case?
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  Size matters 31 Jul 2010 (Ask HJ)
  I might buy a car from Car Giant. I believe you have recommended them in the past. What should I be aware of? Will they haggle on price?
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  Estate car 15 May 2010 (Ask HJ)
  As a result of the death of my father I have to sell his car as part of his estate. It is an 09 registered Mitsubishi Colt CZ2 with metallic paint. Due...
• classic car insurance abroad 6 Oct 2004 (Forum)
  I'm not sure if this counts as a technical query, but it's certainly giving me grief... I live in France and I am trying to buy a classic car in the UK to bring over here. Importing it doesn't appear to be a problem but I want to insure it the way I insured my old cars in the UK, ie a straightforward classic car policy. Problem is, over here classic insurance seems to be dirt cheap but all you get is the equivalent of third party cover and no agreed valuation.
• Car insured twice 29 Apr 2007 (Forum)
  I've just recently taken out a two vehicle policy for SWMBO's car and mine. Her policy had expired, but mine still has about a month to run, so my car is effectively covered by two policies for this time. I didn't think it would be a problem, but what would happen should I need to make a claim during this time?
• Any - New 18 plate cars 8 Mar 2018 (Forum)
  Spare a thought for the folk due to collect their shiny new 18 plate car today. I am on train and have just passed many dealers with snow covered cars, no doubt some of these will be new for delivery today. Having recently picked up a new car, if it were me I would refuse to drive beyond the forecourt.
• Worth getting a car through mobility? 10 Oct 2014 (Forum)
  Been awarded DLA which means i am eligible to get a car through the mobility scheme. Is it worth getting a car through mobility? I am sure this topic must have been covered before. To refresh your mind i will get a car for 3 years, have all expenses paid for apart from petrol.
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  My engine's making a tapping noise 23 Nov 2012 (Ask HJ)
  I have a 1.6-litre Renault Megane Coupe, which lost power recently while I was driving. When i started it back up, there was a knocking noise from the...
• Ford Warranty - People's Experiences 15 Jul 2010 (Forum)
  Rather stupidly, but perhaps understandly, I bought a Ford Ka brand new in early 2008, believing that it came with a 3 year warranty that covered pretty much everything. Unbeknownst to myself, this is not how it works at all. It's actually 1 year base warranty and 2 year "dealer" warranty. So basically everything is covered for 1 year, but after that, its very hard to get Ford to do anything.
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  Need a car that can double up as a van 27 Jun 2016 (Ask HJ)
  I currently own a Vauxhall Meriva, which is very handy as the fold flat seats convert it into a small van. I now need to buy a new car. Are there any larger...
• Warranty Issue.. 15 Jun 2007 (Forum)
  Hi guys, I'll be hypothetical so not to fall foul of the rules. Lets suggest that a diesel powered german prestige car is covered by a warranty from a leading warranty provider. The car in question is not high mileage - infact, it's below average and thus within the mileage limits in force on the policy. The car develops a starting issue and is sent to the main dealer.