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  Dealer, or no dealer? 12 Dec 2009 (Ask HJ)
  My neighbour, a taxi driver, needed a newer used car. A local dealer had nothing suitable on his stocks but said that his wife was selling her car. My...
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  We bought an electric car but it doesn't have the range that was promised - can we reject it? 19 Dec 2017 (Ask HJ)
  My niece traded in a diesel 2013 Audi A1 for £6600 against a 2015 Nissan Leaf on PCP a week ago. This was on the basis that the Leaf would perform at least...
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  Contract Hire 26 Dec 2015 (Ask HJ)
  Re: Unhappy Returns, AC, Elgin 26/12/15 Many years ago I had an MB300TD on contract hire from MB, contact mileage 90k/3 years. The car was collected,...
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  Where do I stand having been charged for 'free' extras? 16 Nov 2014 (Ask HJ)
  My partner and I bought a new Dacia recently from a major dealer and were given (not offered) 'free' paint protection. We were not told what this was....
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  Will my running costs increase if I trade in my 1.6-litre Volvo C30 for a 2-litre version? 6 Sep 2012 (Ask HJ)
  I currently own a 2009 Volvo C30 Drive SE Sport 1.6-litre diesel on a three year plan with 9000 miles per annum, which finishes soon. I am considering...
• Volvo V50 - Dealer mis-described car, my rights and refund? 21 Mar 2011 (Forum)
  Later on that evening I did a HPI check on the vehicle and found it showed as having outstanding finance on it and infact 2 owners. I contacted the seller the next morning and he said that the outstanding finance marker will be removed as its a mistake (I confirmed this with the finance company too, apparently a guy went in to buy the same car went through with all the finance and decided he didn't want it hence why it was on there).
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  Where does the money from speed cameras go? 21 Mar 2011 (Ask HJ)
  I have recently been dunned for £60 for speeding by an unmanned camera, all, apparently, in the interests of road safety. This raises the question of who...
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  Ramp charger 8 May 2010 (Ask HJ)
  We are confounded. We need an estate or similar to take two large dogs and be able fit a wheelchair hoist. Budget is around £15,000. we have at present...
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  Un-owned car 15 Aug 2009 (Ask HJ)
  I am purchasing a vehicle for cash from an independent motor agent. After I placed the order he told me that the vehicle would be pre-registered in the...
• c class 200 saloon manual petrol - best mercedes new car discounts 5 Feb 2015 (Forum)
  Separate from the finance deals with the mercedes contribution included what discount can I expect from the dealer
• Wrong mileage recorded during lease return 9 Nov 2020 (Forum)
    Due to covid restrictions (I'm currently self isolating) I wasn't able to deal with the guy who came to collect the car directly.  I have since been invoiced by the finance company for excess mileage.  The contract mileage was 30,000 and the inspection report states a mileage of 33,394.  I stupidly didn't take a picture of the mileage whilst preparing it for inspection, but know that mileage was around the 23,000 mark.
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  Is a vehicle history check worth getting? 9 Nov 2018 (Ask HJ)
  There seem to be lots of websites offering HPI style checks. Is it better to go with the original, or AA/RAC, or use one of these slightly cheaper service...
• Can I reject a car over paintwork? 27 Oct 2011 (Forum)
  It is not unsafe or undrivable but is not up to the quality of what I would expect from a new car. I had two MCC Smarts prior to this Renault and they were immaculate. The car was bought on finance (Renault Selections). There was also a p/x on finance which they took in and cleared the finance on. Andy.
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  Can I settle a PCP early? 17 Aug 2023 (Ask HJ)
  Can you pay off the balance early without penalies with a PCP scheme?
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  How can I find out if a car I bought was previously involved in an accident? 24 Aug 2018 (Ask HJ)
  How do I check if my car was involved in an accident?
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  Is GAP insurance worth it? 29 Jun 2018 (Ask HJ)
  Can you advise if I should have GAP insurance on an Aston Martin Vantage 2011 plate. I purchased the car for £44,660.
• The lies continue, Scrappage 3 Sep 2017 (Forum)
    "The scrappage allowance is in lieu of any finance deposit allowance or supported low rate PCP plan. Customers wishing to take finance when scrapping their old car are able to take a Skoda PCP at  5.8% APR Representative  over 18-48 months with no minimum deposit.
• What drives a new car purchase? 10 Aug 2017 (Forum)
    Some such the A-class is almost universally agreed to be "poor" relative to its contemporaries, yet it is outselling them. Is it really that finance/personal taste are actually bigger drivers of sales than objective competence or is it that most cars now are so close to each other under the skin that journalistic differences are not really perceivable to most and therefore finance/personal taste is really the only difference?
• Volkswagen Golf R - Insurance Claim - GAP in reverse ??? 1 Jul 2016 (Forum)
  As i understand it, if the car is stolen they are obliged to pay me the market value. The finance company are not a party to the insurance policy taken out so as far as I am concerned, my obligatrion is to pay the finance company the settlement figure and it is the insurnace companys obligation to pay me the market value.
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  Buying a Skoda Yeti - should I wait for the facelift model? 22 Sep 2013 (Ask HJ)
  I am considering buying a new diesel 4x4 Yeti. Is it better to wait for the facelift model or buy now. What will the resale value be in three years time?