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Local garage has damaged my car - what should I do? 1 Feb 2015 (Ask HJ)
I took my car in to a local garage for an MoT and service. During the course of the service the driver window was put down and got stuck. The garage are... -
Does a missing service affect value? 13 Apr 2014 (Ask HJ)
I have tested and driven a 2008 Volvo V70 2.4D for sale with 43,000 and an asking price of £9850. The car is in excellent condition, but has missed a service.... -
DSG gearbox issues on Volkswagen Golf 3 Feb 2014 (Ask HJ)
I am having some serious issues with the DSG gearbox in my 2009 Volkswagen Golf. I was pulling out of a junction and the car started to judder and then... -
Broken car after 2 days of owning it - what are my rights? 25 Jan 2015 (Ask HJ)
I just bought this car on Thursday, this is my first car I only passed my driving test on Wednesday. I bought this car for 750 it was advertised as 890... -
When does the warranty start on a new car? 7 Jan 2026 (Ask HJ)
My wife has just bought a 2025 plate Honda e:Ny1 with 142 miles on the clock which she absolutely loves but we have just found out through paperwork in... -
I bought a can of petrol but some leaked and the smell in the car is dreadful - what can help? 8 May 2019 (Ask HJ)
I bought a can of petrol but some leaked out of the cap and the smell in the car is dreadful. What can help? -
Can you give me some advice on maintenance? 25 Jan 2016 (Ask HJ)
You recently provided some advice when asked if I should part-ex my 2 1/2 yr old Focus 1.6 tdci Zetec S for a new 1.0 Ecoboost on account of my car's advancing... -
Can an Austrian car hire company charge over the odds for repairs? 2 Nov 2013 (Ask HJ)
In July I hired a Skoda Yeti from Europcar, Salzburg airport. On returning the vehicle I reported minor scratches on the front right wing. I believe the... -
Can I tax a car before the date the insurance becomes valid? 20 Sep 2012 (Ask HJ)
I have placed a deposit down on a used car that I am going to collect from the dealer on either the 13th or 14th October - a weekend. The road tax is... -
Street cred 10 Jan 2009 (Ask HJ)
Earlier this year, my BMW 325i that I had owned for less than two weeks was hit by another car turning in the office car park. I saw the accident happen... -
At what mileage should I change my cam belt? 15 Jun 2013 (Ask HJ)
What is the recommended mileage to change the cam belt on a 2009 Volvo V50 1.6d DRIVe estate? My car has covered 94,000 miles, but I understand the... -
Can I make a claim if I think an MoT has been falsified? 16 Apr 2023 (Ask HJ)
Last year I bought a Toyota Land Cruiser from a dealer with 12 months MoT. It seemed spot on. Looked good, full service history, 12 months MoT, dealer... -
Why was a county court judgement made against me following a fraudulent claim against me? 22 Sep 2012 (Ask HJ)
March 2010 saw a third party make a fraudulent claim against my car insurance policy. In spite of my concerns and instructions to my insurer they paid... -
The MPG on my car is terrible - what could be the cause? 3 Jun 2024 (Ask HJ)
I have a Vauxhall Insignia and all seems mechanically sound with 68000 miles on the clock, a recent service and full service history plus new discs brakes... -
Why are my tyres cracking? 22 Jul 2021 (Ask HJ)
I purchased a new set of tyres in October 2019 for my Vauxhall Vectra. I've done 1500 careful miles since then, during which I put 45PSI in them (50PSI... -
Which small second car should I buy? 18 Feb 2014 (Ask HJ)
What should I get, a new Panda, a new Volkswagen Up, or newish but second hand Polo? I've just retired and I'm buying a camper van, but I need a second... -
Which comfortable small car for long and short trips? 16 Aug 2010 (Ask HJ)
I would like a small car, maybe new or newish. I cover two main journeys - to London (about 80 miles round trip) and to Dorset (about 180 miles round trip)... -
Does a timing belt need to be changed every five years? 20 Sep 2025 (Ask HJ)
The handbook for my Fiat 500 says that the timing belt should be replaced after 72,000 miles or every 5 years regardless of mileage. Since the belt was... -
Why is it taking the DVLA so long to reissue my driving licence? 24 Apr 2025 (Ask HJ)
The DVLA revoked my driving licence of 50+ years in Sept 2024 due to cataracts in both eyes. I have undergone extensive eye surgery. The Consultant (March... -
What do I need for driving in France and Spain? 4 Apr 2024 (Ask HJ)
We're driving through France & Spain in July. Apart from the obvious, passport, driving licence, insurance etc, what will we need for driving in France...
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