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Could you clarify how workshop rates are set for my mother? 5 Oct 2013 (Ask HJ)
Please would you clarify something for my mother, who is over 80 and thinks that the garage is trying to 'diddle' her. Her car is more than ten years old,... -
Should my SEAT Ibiza's brake discs have warped after just 11,000 miles of urban driving? 13 Jul 2013 (Ask HJ)
The local dealership where I bought my SEAT Ibiza 1.2 TSI 2 years ago has given up the franchise. I now have to travel an hour to a SEAT dealer. That would... -
My Rover 25 keyfob won't work - why? 5 May 2013 (Ask HJ)
There seems to be a problem with the locking system. Battery was bought new 10/09/12. Alternator belt 'went' and battery dead as a dodo 03/03/13. Alternator... -
Has Ford overcome the DPF problem by using an additive in its diesel engines? 23 Mar 2013 (Ask HJ)
I have followed with interest your comments on DPF problems. I have not experienced these with my own 2009 Volkswagen 2.0-litre turbodiesel, although at... -
Why was I pulled over for having no insurance after having taken out a new policy? 2 Mar 2013 (Ask HJ)
I renewed my annual car insurance on 4 January. This was done by phone, paid by debit card and the new certificate arrived by post a few days later. The... -
Is this a loophole that could be used to avoid paying parking tickets? 20 Oct 2012 (Ask HJ)
So far I have not been caught by private parking enforcers, but I have some ideas if I ever am. For example, if I'm in breach of contract with anyone,... -
Alloyed invasion 31 Jul 2010 (Ask HJ)
I bought my 2007 Ford Focus Cabriolet 2 two years ago (yes, the roof was leaking and Ford repaired it before I took it home) and I am very happy with it.... -
I sold a car which was serviced by myself and advertised it as having 'full service history' - is this legal? 18 May 2010 (Ask HJ)
I traded in a car to a motor trader. I serviced this vehicle via my limited company and stamped the book with date and mileage. We're not qualified mechanics... -
Long chainey 23 May 2009 (Ask HJ)
I am after your advice with regards to the best option for long term motoring. I presently drive a 2001 BMW 320d which has 117k miles and has started to... -
We bought a used car privately but the extended warranty isn't in our name - is this an issue? 2 Oct 2023 (Ask HJ)
We bought a Land Rover from a private seller with an extended warranty certificate. Unfortunately we have had a major fault on the vehicle which requires... -
I have £12k to replace my aging E-Class Estate - what reliable, diesel Estate do you suggest? 22 Oct 2019 (Ask HJ)
I currently have a 2011 Mercedes E250 CDI Estate, which has nearly done 100,000 miles. I do around 24,000 miles a year, mainly commuting on B roads to... -
I was involved in a no fault, multi-car crash - why has my insurance premium increased? 26 Sep 2017 (Ask HJ)
I was stationary in traffic a few months ago when I was hit from behind and shunted into the car in front. The person in front said there was only one... -
Ford Focus leaking water but deal won't help - what should I do? 25 Jan 2016 (Ask HJ)
We bought our Ford Focus from new 16 months ago. Recently we noticed the footwells and the spare tyre in the bootwell had taken in water. We contacted... -
My 06-plate Renault Grande Espace suffered an engine failure after I bought it. Will the dealer contribute to repairing it? 30 Aug 2010 (Ask HJ)
I purchased a Grande Espace 06-plate 2.2DCI for £9999 with a full service history from a well-known internet dealer, plus a three-year AA warranty for... -
BMW X3 approved used car problems 19 Aug 2015 (Ask HJ)
I purchased a BMW X3 2007 (59,508 miles) from a BMW dealership in March 2013. The Turbo and Particulate filter failed at 68,424 miles. At 90,000 miles... -
Local garage has damaged my car - what should I do? 1 Feb 2015 (Ask HJ)
I took my car in to a local garage for an MoT and service. During the course of the service the driver window was put down and got stuck. The garage are... -
Does a missing service affect value? 13 Apr 2014 (Ask HJ)
I have tested and driven a 2008 Volvo V70 2.4D for sale with 43,000 and an asking price of £9850. The car is in excellent condition, but has missed a service.... -
DSG gearbox issues on Volkswagen Golf 3 Feb 2014 (Ask HJ)
I am having some serious issues with the DSG gearbox in my 2009 Volkswagen Golf. I was pulling out of a junction and the car started to judder and then... -
Broken car after 2 days of owning it - what are my rights? 25 Jan 2015 (Ask HJ)
I just bought this car on Thursday, this is my first car I only passed my driving test on Wednesday. I bought this car for 750 it was advertised as 890... -
I bought a can of petrol but some leaked and the smell in the car is dreadful - what can help? 8 May 2019 (Ask HJ)
I bought a can of petrol but some leaked out of the cap and the smell in the car is dreadful. What can help?
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