Vauxhall Zafira B (2005 - ) - 2005 1.6 Warranty Repairs | Technical matters | Back Room Forum

Fri 6 Mar 2009 22:03

2005 1.6 Warranty Repairs - anaben

Please can someone offer some advice, I have been everywhere and am really stressed and fed up?
I am having engine management problems on my 55 reg Zafira. The car does not start, all the lights come on, but the car refuses to start and I have to wait about 5-10mins, start it again and it comes on, but the engine management light stays on the entire time. The repair has been attempted by the dealer twice under warrenty. They had car for 3/4 weeks in Oct and again for 2 weeks in Dec. They gave me a courtesy car both times. However, the problem has came back again. In Oct they advised that they were waiting on some specialist coming back from holiday at Vauxhall and I know they have been intouch with the technical team. Previous repairs have amounted to over £1000. The car is in the garage again and the dealer is talking with Vauxhall re: repairs, which I have stated that I am not paying for them, as this is a fault reported and attempted prior to warranty running out (ran out at end Dec 08). Meantime, both the dealer and Vauxhall have both refused to give me a courtesy car. I have a job which where I need my car, as I am out and about all day. Given that it has taken between 2-4 weeks for repairs and also given that the dealer does not a clue what the problem is, I do want to hire a car. I dont actually want to have the car anymore and would love for them to replace it.
Does anyone know what my legal rights are re: courtesy/hire car and also what the situation will be if they cannot repairs it? I am assuming that Vauxhall are agreeing to pay for repairs, but have not heard back from garage!

Edited by Dynamic Dave on 07/03/2009 at 03:00

Reply | Report as offensive | Link

Related questions

Do we have to accept our car being written off?

Someone ran into the back of our 2004 Vauxhall Signum. The insurers have written it off as it's going to cost £1800 to fix. Can we put our foot down and tell them we want it repaired? They are also taking...

Undue courtesy?

My experiences regarding courtesy cars have always been where the car was provided by the accident repair company. My 87-year-old sister has recently had an incident where a van has shunted her parked...

Car in for warranty repair - should I have to pay for a courtesy car?

Can you tell me if I should be forced to pay for a courtesy car? My 2011 Renault Megane has suffered head gasket problems and it’s going to be off the road for weeks. Renault have agreed to fix it under...

Am I entitled to a courtesy car for recall work?

My Range Rover has a recall on it but I didn't receive any paperwork about it and it has now come down with the problem. It is now undriveable and back at a Land Rover garage waiting to be repaired. It's...

Ask Honest John

Sell Your Car

Real MPG

Fuel Calculator