Dualogic Automatic Fault - keifus
My wife's new 500 Lounge Automatic registered Nov 2008, Twice in two weeks, the gearbox warning light comes on, information on the dash "Gearbox problem", it selects Neutral, had to call the AA to take to the dealer, Anyone else had this problem?

Edited by Honestjohn on 14/02/2009 at 10:59

Dualogic Automatic Fault - Blaise
My Fiat 500 dualogic manufactured March 2008 has started to go into neutral from any gear when stopped or moving, for no reason. Obviously this is dangerous in traffic. The car goes into neutral and I have to switch it off and start it up again. I took it for its first services and thet couldn't find anything wrong with it. If you have identified the problem, I'd appreciate hearing about it.
Dualogic Automatic Fault - Pugugly
The OP hasn't been back since he posted. I've e-mailed him for you asking him to have a look at your posting.
Dualogic Automatic Fault - wavydavy
Snap! We purchased a brand new showroom Fiat 500 dualogic in July 2009, and have recently experienced the same problem. Driving at approx 40 mph, the warning bing starts going mad, and the N on the display starts flashing ? and hey presto - we are driving along the road with no gears, engine still running. Unable to select gear, no drive power. Luckily the twice it has happened I wasn?t in traffic or overtaking. Imagine the consequences had I been. In at the dealers at the moment, a software re-install has got the gears back. But confidence in driving the vehicle is obviously seriously effected. Have reported the fault to Fiat UK as well. Awaiting their findings.
Dualogic Automatic Fault - 1400ted
Similar problems with our C3 sensodrive but not potentially dangerous.
Used to select 2nd when stationary in 1st......it was powerful enough to pull away OK. Took it to Citroen who upgraded the software and it was cured.
Never trusted it after that...too clever for it's own good !
Traded it in as soon as we could for a proper auto.

Ted
Dualogic Automatic Fault - WorkshopTech
Cant really offer any help, but can advise people to steer clear of these 'clever' automatics and semiautomatics. Selespeed, dualogic, DSG, multitronic etc all give problems when they are a few years old. We are starting to see a few out of warranty DSGs coming in now and we cant fix them, and neither can our local auto specialist who is one of the most experienced rebuilders in the country. Software is not accessible and most of the parts other than basic service parts are not obtainable. We have to bounce customers back to the main dealers who usually give a quote starting at £1500 and then work up. Selespeed was an almighty disaster, quite a few cars scrapped because of that system. Stick to a good oldfashioned slush box auto or a manual.
Dualogic Automatic Fault - the swiss tony
Cant really offer any help but can advise people to steer clear of these 'clever'
automatics and semiautomatics. Selespeed dualogic DSG multitronic etc all give problems when they are a few years old.


Problem is - how can you steer clear of such 'clever' things?
all new cars are being built with these 'clever' electronics, and when they go wrong, they are expensive to repair.

Ive said it before, and Ill say it again, by 7 or 8 years of age, most of todays cars will be scrapped, due to being uneconomic to repair.
cars will hold their value fairly well, until the end of the warranty, then prices will drop like lead balloons.
it will be the 2nd, and 3rd owners that will lose the most money, where as historically it has always been the 1st owner who took the hit.
Dualogic Automatic Fault - barney100
>> Cant really offer any help but can advise people to steer clear of these 'clever' >> automatics and semiautomatics. Selespeed dualogic DSG multitronic etc all give problems when they are a few years old. Problem is - how can you steer clear of such 'clever' things? all new cars are being built with these 'clever' electronics, and when they go wrong, they are expensive to repair. Ive said it before, and Ill say it again, by 7 or 8 years of age, most of todays cars will be scrapped, due to being uneconomic to repair. cars will hold their value fairly well, until the end of the warranty, then prices will drop like lead balloons. it will be the 2nd, and 3rd owners that will lose the most money, where as historically it has always been the 1st owner who took the hit.

“By 7 or 8 years old most of today’s cars will be scrapped” hopefully not as my V70 is 13 already, there are so many older cars still giving great service with many makes we are all told to avoid about. Look round any large car park and you will see many examples.

Dualogic Automatic Fault - dannyt11
Hello! Let me tell all of you my new Fiat 500 Dualogic Nighmare!!!!
I?ve bought the car on 24.11.2009 from Autocomo Constanta ? Romania and experienced this problem from the very first day.
After about 20km appeared the first fault ,from 2nd gear the N on display appeared and the car could not change gear. Second fault, same day, in the middle of crowded traffic , this time the car goes into neutral from 3rd gear, without changing manually the gear. Third time - guess what?! After stopping the car it went to N again and couldn?t start at all - the car could not change gear and start up.I took the car to the service that evening where it still is. They said I was about to be called anyway for a software upgrade (a recall they knew before - still I can?t imagine how they could sell a car that they knew could have a hidden vice!!!). They reinstalled the software and nothing happened- same problem when it was tested. They also changed an electronic card of the gearbox and other electronic parts but still not solving problems. Every time they were testing it other errors appeared. Simply could not see what is the real problem! I?ve noticed I?m not the only one with this kind of fault as soon as I searched on the web, on this forum and others ? some were solved, some still pending. Sure they are already aware of such a problem and I hoped that they will solve it succesfully but till now I?m sure they didn?t even talked with the Fiat HQ. The last answer from them was: ?we still don?t know what could be the problem so we still don?t know how to solve it but you must be confident that it will be solved?. Offf?. I have huge concerns about my driving safety and the quality of Fiat even it will be solved. I dreamed to have this car from the moment I first saw it and was presented as ?the car of the year? in 2008 and now I?m wondering if it was a good choice. Anyway, I?m waiting for more than 2weeks and I?m very determined to start the legal actions against them, they simply sold me a car with strong defects and driving it put me in real danger?. Since I "hear" more and more cases, hope all of you will have a better story than mine ?.





Dualogic Automatic Fault - red47

Having exactly the same problem with my wife's new Dualogic and dealer is denying there is a problem - nothing shows on the diagnostic's. Did you ever get a resolution to this one? Only had the car for a week when the problem appeared and now my wife will not drive the car owing to the risk.

Dualogic Automatic Fault - Nixxx

I bought my new Fiat 500 in July 2013 (brand new) and within 4 days and 45 miles on the clock while driving along it just dropped out of gear and into neutral. The display still showed as the car being in gear though. I called my recovery company who arrived in 30 mins, however, by this time it had somehow reset itself and I was able to drive it again. Anyway, I took it to the dealership and they just looked at me as if I was making it up! They put it on their computer, told me there wasn't anything wrong with it but had re set everything. Fast forward 10 weeks, there I was driving along again and it happened again only this time it didn't re set it self. As we speak, it is in the workshop being repaired. I have been told that the problem is something to do with the "actuator", so they are replacing the whole unit at a cost of £2000, as the car is still very much under warranty fortunately there is no cost to myself.

This is such a dangerous fault though, it makes me feel sick that I have driven along motorways with my 9 year old son as a passenger at 70+mph over the last few months. If the gears had gone into neutral then we could have been killed!

Dualogic Automatic Fault - galileo

This is such a dangerous fault though, it makes me feel sick that I have driven along motorways with my 9 year old son as a passenger at 70+mph over the last few months. If the gears had gone into neutral then we could have been killed!

a) If you are so concerned about your son's safety why were you exceeding the speed limit?

b) How does a gearbox slipping into neutral kill you? What prevents you indicating left and coasting gradually to a stop on the hard shoulder (as you would in a manual car if the engine cut out)?

Dualogic Automatic Fault - Levente Tamas

Morning

did anyone sort out his problem with a N with dualogic gerbox? can you to tell me what is the solution? thank you

Dualogic Automatic Fault - Joanna Law

Morning

did anyone sort out his problem with a N with dualogic gerbox? can you to tell me what is the solution? thank you

Did you get to the bottom of your fault? I've been having the same problems with switching into neutral and also sometimes the warning light flashing on and the stop/start deactivating. I've also noticed problems with the car losing power when going up slight inclines. I even had it lose power altogether as I was going up a ramp in a car park - scary stuff, especially as there was a car behind me and it started to roll back when I tried to go forward. Very very disappointed and disgrunted.

Dualogic Automatic Fault - Mickybc
My daughter had this problem. Fiat could not diagnose it. Our local garage has found that the linkage in the gearbox the connects the auto side of the box to the manual side is rusted through. Cost of replacement rebuild labour etc etc £700 cheaper than new gearbox also no more dropping out of gear and useable car!!!
Dualogic Automatic Fault - chris87
You’re not serious, are you?
Dualogic Automatic Fault - Mickybc
My daughter has one of these. Kept going into neautral whilst driving and refusing to select a gear.took to fiat dealership Basingstoke who informed her it's the way she drives!!!. Took it to another garage were a proper mechanic whotest drove the car and it did it to them. They checked the gearbox there is a link between the autobox and manual selection. This was rusted out and is being replaced. Many people seem to have this problem and fiat are unable to diagnose what the problem is. The total cost including labour £700 cheaper than a new gearbox. Hope this helps.
Dualogic Automatic Fault - Peter Larsen

Hello and greetings from Denmark.

Is it possible to tell precise what is rusted?

kind regards

Peter

Edited by Peter Larsen on 14/02/2021 at 12:59

Dualogic Automatic Fault - Avant
When some of us started driving, there was no such thing as software. Happy days....

Surely a car the size of a Fiat 500 is far better suited to a manual gearbox?
Dualogic Automatic Fault - Collos25

Perhaps she has only got an automatic licence.

Dualogic Automatic Fault - danka
My wife's new 500 Lounge Automatic registered Nov 2008, Twice in two weeks, the gearbox warning light comes on, information on the dash "Gearbox problem", it selects Neutral, had to call the AA to take to the dealer, Anyone else had this problem?

I also have the same problem. Having the same car model, from April 2008. Now, with 80.000klm, i have this "gearbox problem" everyday. Some times from the 3rd gear, the N appears and the car can't change the gear. So i have to turn off the engine and try again. Some times, i have to wait 5 minutes before turn-on the engine again and try to the 1st gear. Some other times, trying to change the gear from 1st to R or from N to R, a sound stops me, a sound like the gears have no oil. This made me to be anxious. I visited Fiat dealer in my region a lot of times. They couldn't find why this is happening. After two weeks, they told me that the problem was to the plastic unit of oil which used for the automatic gearbox, with product number 5522264. It is fault caused by a leakage of the gearbox oil. I'm still searching for a spare part, but unfortunatelly, i didn't find anything.

Please, if anybody knows where i could search for this spare part, please let me know.

Dualogic Automatic Fault - daveyK_UK

Surely this warrants a safety recall

Dualogic Automatic Fault - madf

A recall for a fault on a 13 year old car?

Dualogic Automatic Fault - badbusdriver

“By 7 or 8 years old most of today’s cars will be scrapped” hopefully not as my V70 is 13 already, there are so many older cars still giving great service with many makes we are all told to avoid about. Look round any large car park and you will see many examples.

Your 13 year old V70 was a 1 year old V70 when the post you are 'replying' to was posted!.

A recall for a fault on a 13 year old car?

The car in question was 5 years old when the recall was suggested.

Dualogic Automatic Fault - barney100

Didn't spot the date! incidentally my V70 had a recall last week at 13 years old for front seat belt buckles changing....is this a record?

Dualogic Automatic Fault - chris87
Not to be a smartass, but why do people buy a fiat in the first place? Honestly...

They’re not known for making anything reliable, in fact they have a terrible reputation. With so much choice out there, what makes people buy a fiat? Honestly curious. They’re not quick, they’re not good looking, they’re not spacious. Gove me serious, real answers!

Edited by chris87 on 14/02/2021 at 18:55

Dualogic Automatic Fault - Xileno

The 500 is very popular, particularly with ladies. I know several who have them.

I would imagine the Abarth is quite fast, although I haven't driven one.

I think your comment about reliability is untrue, from what I've seen Fiat are quite good mid-field players. Not the best, but far from the worst.

Dualogic Automatic Fault - chris87
My comment about reliability is definitely not untrue and everyone who says otherwise, especially in a thread about a gearbox randomly switching to neutral while driving is delusional. I know they’re popular with ladies for being small and pink, but I’d like to think people also think when they buy a car. Is there any other reason why people would buy a fiat 500? There are proper alternatives out there, like a toyota yaris, mazda 2, audi a1, kia picanto and many others who will probably run 15 years problem free, as long as you maintain them.

I’m not talking the usual reliability here, where a car keeps running. I’m not even talking toyota’s recall about the acceleration pedal sticking type things. I’m talking overtaking while your gearbox decides, random and unannounced, to disengage the engine, leaving you in a life-threatening situation. That’s not reliability anymore, it goes beyond that.

But hey, if it’s pink, others might avoid you, you don’t want to smash a cute car, do you?

Edited by chris87 on 14/02/2021 at 19:46

Dualogic Automatic Fault - Xileno

Maybe they have improved, this thread is afterall eleven years old.

Edited by Xileno on 24/02/2021 at 20:07

Dualogic Automatic Fault - badbusdriver

They’re not known for making anything reliable, in fact they have a terrible reputation.

Not true. The n/a 1.2 as used in the Panda and 500 is fine, as is the n/a and turbo 1.4 used in the 500L, 500X, Doblo and Tipo. Engine wise, it is only really the diesels and Twinair that don't have a great reputation, and Fiat are a very long way from being alone there. This post is specifically about the Dualogic single clutch automated manual, a type of gearbox that doesn't exactly cover itself in glory regarding reliability (and drivability) regardless of who's badge is on the front.

With so much choice out there, what makes people buy a fiat?

Fiat these days are pretty much a one trick pony, the 500. The rest of the range sells very little in the UK, but plenty in countries where refreshingly little is cared about badge snobbery. But the 500 is still a very strong seller (in this country) despite its age, and I have no trouble at all understanding why. The Tipo and Doblo both offer spectacular value for money bought new (from a broker) and nearly new for folk who don't feel the need to buy a car based on its ability to impress others.

They’re not quick

How fast does a car need to be?, the basic 69bhp version of the 500 exceeds the maximum speed allowed in this country by 30mph.

they’re not good looking

Beauty is in the eye of the beholder.

they’re not spacious

Compared to what exactly?. The 500 is less than 3.6m long, which car of a comparable size is it less spacious than?. The 500X is comparably spacious to other small SUV's, the standard length Doblo 5 seater has absolutely plenty of space for its passengers as well as 790 litres of boot volume, the LWB version has 1050 litres (assuming 5 rather than 7 seats), just how much more space do you need?. The Tipo has a longer wheelbase and bigger boot than a Golf.

Dualogic Automatic Fault - catsdad
My sister in law has had two twin air 500s in succession over the last few years. No problems at all. Once out of warranty her husband services it himself, meticulously. He is well aware of the twin air reputation and uses best oil and filter and whatever the most frequent change interval is.

HJ had one and recommended it often, including for seat comfort. And James May had one too I think.

Not a car I would buy for myself but I don't think they are especially unreliable.
Dualogic Automatic Fault - daveyK_UK
I don’t have a problem with some Fiat models

The Tipo is a good value mid size car and well built.
500L is a good MPV
500x is a re-badged jeep
500 is such an easy car to work on, a good 2nd hand choice for any home mechanics.
Panda likewise, a doddle to work on.

Dualogic Automatic Fault - Avant

I see that when this thread started in 2009 I said:

"Surely a car the size of a Fiat 500 is far better suited to a manual gearbox?"

I haven't changed my mind. We shouldn't dismiss all 500s as unreliable just because the semi-automatic transmission is rubbish. The same goes for Fords and VW group cars where the manual gearbox is fine.

People who can only drive automatics are better off going for something with a torque-converter, and with enough power to offset it.

Edited by Avant on 15/02/2021 at 00:00

Dualogic Automatic Fault - badbusdriver

People who can only drive automatics are better off going for something with a torque-converter, and with enough power to offset it.

The power aspect isn't an issue really, not sure it ever has, other than with folk who have to be driving fast. I remember driving a Daihatsu Move auto (T/C) with an 850cc 3 cyl engine making 43bhp. It wasn't fast, but it was nippy enough in town.

The main drawback for T/C auto in a small car was more about the loss of efficiency. Modern T/C auto's in small cars don't have that same loss, but a stepped CVT is, to me anyway, the obvious solution. The fact that only Toyota and Honda stuck with the CVT is, I believe, in no small part down to the overwhelmingly negative portrayal of CVT's in the motoring press.

Dualogic Automatic Fault - Xileno

Rover did quite a good CVT in the Metro, I think it came with the 1.4 engine. The engine/transmission combination was quite well written-up at the time I seem to remember.

Dualogic Automatic Fault - SLO76

Rover did quite a good CVT in the Metro, I think it came with the 1.4 engine. The engine/transmission combination was quite well written-up at the time I seem to remember.

They did indeed and I flogged a fair number of them. It was the best small auto on the road at the time at the money. Great on fuel, quicker than the manual, much more refined than rival CVT’s are very comfortable. Shame they didn’t rust proof them properly. I was a big fan of the K series Metro’s, from base model 1.1 C through luxury leather clad 1.4 GS to fun GTi, they were great little cars. I often put one on the road myself.

Edited by SLO76 on 15/02/2021 at 14:14

Dualogic Automatic Fault - bathtub tom

The fact that only Toyota and Honda stuck with the CVT is, I believe, in no small part down to the overwhelmingly negative portrayal of CVT's in the motoring press.

The CVT in Toyota hybrids is epicyclic and although continuously variable, not CVT in the sense of two pulleys. Perhaps we need to distiguish epicyclic CVT from CVT?

Dualogic Automatic Fault - Steveieb

As regards the Auto box in the Prius. Is this why it causes no problems to all the taxi owners that use these vehicles 24 hours a day ?

Dualogic Automatic Fault - badbusdriver

The fact that only Toyota and Honda stuck with the CVT is, I believe, in no small part down to the overwhelmingly negative portrayal of CVT's in the motoring press.

The CVT in Toyota hybrids is epicyclic and although continuously variable, not CVT in the sense of two pulleys. Perhaps we need to distiguish epicyclic CVT from CVT?

I wasn't actually thinking about the hybrids when I said that. But then it occurred to me that as the new Yaris is hybrid only (apart from that 4wd rally specia)l, as is the C-HR (now) and the Corolla, you probably can't get a new Toyota with a CVT transmission anymore in the UK?.

Suzuki have seen the light now though, having changed the AGS automated manual in the Ignis auto to a CVT.