No fault insurance claim

Honest John Back Room » Motoring discussion
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Sun 15 Jun 2008 12:27
No fault insurance claim - poormansfoor
Am insured fully comp and received a shunt from behind a week or so ago. I haven't had a prang recently and my understanding was that I informed my ins co and they fixed the car and we argued about the excess.

However the broker / ins co seem to be directing me via an Uninsured Loss recovery service who want me to sign a credit repair agreement for my vehicle to be repaired, where ultimately I appear to be liable for the charges if they are unsuccessful ~ and another similar company for the hire car whilst its in the garage.

All very odd - anyone familiar whith whats going on here? I suspect I've been passed into the hands of comapnaies that specialise in no fault claims but to be honest I don't know them and I'd rather my Insurer sorted the problem out for me.

Any advice welcome
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