Is a dealer liable for theft from my car while in their care?

My Kia was dropped off at main dealer in Canterbury and 9 hours later picked up where we were informed the rear exhaust was missing. The dealer will not repair until we pay the £800. My question is do...

My dealer lied about my new car's service history - what action can I take?

I brought a Mercedes-Benz on 25 February 2017 and was told that the car just had a service done. Two weeks later, when I visited Mercedes-Benz there was nothing showing on their system. I've emailed the...

How can I find out the correct servicing intervals for my car?

I bought a car in March 2025 from a main dealer with a full service history (which keeps the warranty on the car). I have just been to sell this car and have been told that the service history is incorrect...

Does a dealer service history make a used car worth more?

Is there any difference in the price I would be offered when trading in a car if it has a full main dealer history or a full history from a local garage? I am asking this due to the very high cost from...