Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

In May I’ve paid £1456.49 to clean all the valves as they were clogged, on Sunday the engine light came back on. RAC diagnostic said super knocking with code P3060 and 3061 as well as many other codes. Took car to Peugeot on Monday and only today they came back to me stating the following:

''We need to complete further checks relating to the engine. The De-coke has been completed by our Chingford branch. The fault may relate further to a cylinder head fault. If this is the case we may require to strip the cylinder head for inspection. I will confirm this on Monday but if this is the case, there will unfortunately be a further charge for the stripping of this which could be in excess of £500.''

Ive got extended warranty, will this not be covered?

Could this be the result of clogging valves again

Please advise

Many thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - Oli rag
Hi, how old is the car and what mileage has it done?
Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

Thank you for your response

Car is 2015 65 Reg

Mileage 25840

thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - FiestaOwner

Hi Garenl

Have just read your other thread on this car and you ongoing saga with it!

www.honestjohn.co.uk/forum/post/index.htm?t=135172

Your Peugeot dealer obviously hasn't got a clue as to what they're doing. They're changing (and stripping and cleaning) parts in the hope that eventually they will fix it. AKA Parts Bingo.

While they got the car running earlier on in the year, it seems most likely they didn't find/ fix the underlying cause. They're managing to get your car to run long enough for you to pay the bill.

You're the one picking up the bill for their incompetence.

I realise you said in your last thread that your unable to afford this expense, I don't think you can afford to keep this car (or your Peugeot dealer) either.

I wish you the best of luck with this.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

Thank you

ive had to pay by instalment last payment was on 7th of Aug and fault happen on the 10th

thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - SLO76
Offload the car, don’t allow them to bill you for one pound extra. Ask a local garage to reset the warning light and drive it straight to the nearest webuyanycar and take whatever you are offered. If the warning light is on you’d be best at auction. Buy Japanese next time, even if it’s older.
Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - sammy1

As you are aware I have been following your other thread and given my opinion. On this new thread you mention that you have Extended Warranty! What sort or warranty could this be as you say you have previously paid out some £1500 and are now informing us that another big bill is coming.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

Thank you

ive got Peugeot own extended warranty They don’t cover clog valves

thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - John F

Interesting catalogue of incompetence. 'Eco not working - battery change'. Our 1.2 puretech stop start occasionally doesn't work, because the computer senses the battery isn't quite fully charged.

' Rattle in air-con .... regas'. How does a regas (and I don't believe it could have leaked away in such a young car) cure a rattle?

'Spark plugs changed by the AA'......since when do modern plugs fail after fewer than 25,000 miles?

And finally, the working diagnosis of 'excessive carbon build up on 8 inlet valves' ?? This is a 3 cyl 12 valve engine.

I just do not think that a bit of carbon build up on the valve stems of a sub 25k mile engine would make any noticeable difference to its performance. Unless I've missed something, all we have here so far is a car that works perfectly apart from an illuminated EML, for which there is not yet a believable diagnosis, and a motor trade which has financially benefited from numerous unnecessary interventions.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - FiestaOwner

Interesting catalogue of incompetence. 'Eco not working - battery change'. Our 1.2 puretech stop start occasionally doesn't work, because the computer senses the battery isn't quite fully charged.

' Rattle in air-con .... regas'. How does a regas (and I don't believe it could have leaked away in such a young car) cure a rattle?

'Spark plugs changed by the AA'......since when do modern plugs fail after fewer than 25,000 miles?

And finally, the working diagnosis of 'excessive carbon build up on 8 inlet valves' ?? This is a 3 cyl 12 valve engine.

I just do not think that a bit of carbon build up on the valve stems of a sub 25k mile engine would make any noticeable difference to its performance.

Agree with all of the above.

Unless I've missed something, all we have here so far is a car that works perfectly apart from an illuminated EML,

Although the car may be running ok just now, the fact the EML is on means something isn't right. Given the reputation of this car (and the dealer), I would strongly suggest getting shot of it now (either by auction or WBAC) as SLO suggested previously.

The EML being lit is an MOT failure.

for which there is not yet a believable diagnosis, and a motor trade which has financially benefited from numerous unnecessary interventions.

Agree again.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

Thank you

I have considered this options but would a local garage able to do that RAC was unable to clear the warning

thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - sammy1

ive got Peugeot own extended warranty They don’t cover clog valves.

I have read through the Peugeot extended warranty book an I can see NO reference to not covering clog valves. The only reference that might apply is using contaminated fuel or the wrong fuel.

The only other relevant excuse would be not servicing the car on time.. On the face of it I feel that you would have a very valid warranty claim. I feel that Peugeot must have given you a more detail reason for refusing your claim which would be of interest to this forum. Having said that you paid Peugeot £1500 3months ago and are back in the same position so why not go back to the Peugeot Warranty Claims Administration?

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

Thank you

ive spoken to warranty and they did confirm not covering the clog valves. I’ve found it strange as well but other warranty firm don’t cover carbon build. They said that this has happen over time not a sudden breakdown

ive service the car regularly last service was done on 3rd Aug 2020

since May have been using V she’ll power

Peugeot haven’t found out what is wrong as yet so can’t approach warranty yet

im stuck,

thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - gordonbennet

I don't recall the other thread.

I do however agree with JohnF and Fiesta Owner here, and if you haven't done so already post this tale of incompetence on the Peugeot owners forum.

One of our posters here is a member of that forum and he often suggests that owners of problem cars ask on the Pug forum, it appears there are a number of knowledgeable Pug owners dotted about the country who have the correct software and could interrogate the car for you, i don't know if money changes hands for this, but suspect its more a case of decent people not wanting to see other decent people having their wallets emptied for no good reason by useless dealerships.

One of these chaps might (almost certainly will) have a better idea of what's going wrong here and if it's one of those problems that is going to take forever to find then they can turn the engine management light off for you, and then do exactly as SLO suggests, get rid of the thing pronto.

I also second SLO's suggestion of going Japanese, Toyota, Honda, Mazda (petrol only)...for what its worth i and many others have always found Toyotas to be extremely reliable and their dealer workshops usually a cut above if your next car is new enough to warrant dealer servicing.

I get the feeling the warranty you mention is an aftermarket one sold by the selling dealer, rather than a genuine maker's extended warranty, if that is the case then it would have been a total surprise if the fault found was covered, more small print get outs on those than you can shake a stick at...proper maker's extended warranties are usually as good as a new car one.

Edited by gordonbennet on 16/08/2020 at 07:35

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - sammy1

The OP says the warranty is Peugeots Extended which as far as I can see says nothing about carboned valves. The OP says the car has done 25000 miles so you would think that any thing as fundamental as an engine problem would be covered. If a Peugeot dealer cannot sort this then there is little hope for the rest of us or are we not getting the full story?

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

Thank you for your email

so far this is what has been happening with my car. Peugeot saying that they need £500 to make further diagnosis. They need to strip the cylinder to check if there is a cylinder head fault.

i will update as soon as I hear from them on Monday

thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - John F

EMLs are sensitive to the fuel/air mixture. Cleaning the throttle body on our old Focus extinguished ours. It can often be extinguished/reset by just disconnecting the battery for a few minutes. If you search ' Peugeot 2008 throttle bodies' there seem to be a lot for sale, implying that they can cause problems. I presume your garage thought of this before they needlessly expensively cleaned your not-very-dirty and almost certainly not 'clogged' valves and before they more expensively strip the engine down. But why any mechanical part should need cleaning on such a young engine puzzles me. Like another poster above, I suspect an electrical problem. Sensors not sending properly can cause EMLs to illuminate. Anyway, good luck and please let us know the outcome.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

Thank you

I just want to let you guys know that In May I did raise a complain to Peugeot UK via their customer service and via resolver site.

Customer service was not interested whether the car was a lemon or not. They were quite happy that the car was fixed and return to me. They wouldn't escalate it further.

However on Resolver site I was able to escalate up to CEO but (no surprise here ) I received no response what so ever.

My complain is now with the Ombudsman.

thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - edlithgow

Vaguesville

"The fault may relate further to a cylinder head fault."

What KIND of cylinder head fault? Possibilities I can think of might include

(cause)

Its coked up

Its got some sharp edges

Valve timing out

These MIGHT cause "classical" pre-ignition (though they arent required for LSPI.) They should be diagnosable using an endoscope which avoids stripping. They cost about 30 quid.

Even I have considered getting one.

(Effect)

Its cracked due to the LSPI (which can be very damaging but damage is more likely to the piston.

A compression test might pick that up.

As I said before though, I'm not sure you can believe anything that EMS is telling you, so expensively chasing electronically diagnosed faults may not be useful.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI
Thank you

If it's a coked cylinder then I will be stuck again with a massive bills as they well know that warranty won't cover

Last time stripping the engine to check the valve has cost me £375 plus cleaning to a total of £1456.

Now to check the cylinder so far they have scooped £599. So I'm not sure what to do. If I could know for sure that the engine light can be turn off I'll part exchange it but I can't take that risk in case Engine light come up again .

Any ideas are welcome please
Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - John F
Now to check the cylinder so far they have scooped £599.

How did they check it? Did they compression test all three cylinders? Before replacing the spark plugs did they then inspect the bores with an endoscope? With the equipment to hand that should have taken about ten minutes, so what was the £599 for?

So I'm not sure what to do.......... Any ideas are welcome please

Did you try my suggestion yesterday?

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - Avant

Time to flog it I think, while you can still get a reasonable price for it.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - sammy1

It is easy enough advising the OP as at least 3 others have said, to sell the car but in all honesty how does he do this? He has paid the Peugeot dealer some £2k and has still got EML problem and his first bill is with the ombudsman. If he does sell he stands to loose even more money part ex. If you have the nous to put it in auction then you loose again, and there is always the possibility that any dishonest move will come back to bite you. The OP is now committed to the dealer and hopefully he will get a good outcome!

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

Thank you

I agree. I am stuck.

I am not sure if Peugeot will or can turn the warning light off without fixing it

Up till now even though I have authorise the diagnostic, I don't know what is wrong with it.

thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - FiestaOwner

It is easy enough advising the OP as at least 3 others have said, to sell the car but in all honesty how does he do this? He has paid the Peugeot dealer some £2k and has still got EML problem and his first bill is with the ombudsman. If he does sell he stands to loose even more money part ex.

The reason we have advised the OP to sell the car is that we don't trust the dealer to fix it. It seems most likely that the OP will be looking at another £1500 bill and still have a faulty car

In the OP's other thread, the dealer thought it might be the ECU (how much will the dealer charge the OP to supply and fit that, even though it's unlikely to be at fault?).

I'm sure the dealer could have advised the Peugeot warranty company that there was a genuine fault, but as they weren't competent enough to diagnose the fault, the OP has had to pick up the bill.

If you have the nous to put it in auction then you loose again, and there is always the possibility that any dishonest move will come back to bite you.

Yes the OP is going to lose a lot of money by selling the car, but the dealer seems to view the OP as a magic money tree. Seems that the OP is going to be worse off if they keep the car.

Regarding selling the car at auction. Get it listed with no warranty. Don't know if you need to declare that the EML is on. Dealers send known duff cars to auction. The buyer has no comeback with a car they buy at auction, as long as it's advertised correctly.

It's time for the OP to cut their losses.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - GarenI

Hi all

This is the latest update.

''To advise and update, we are having to do another decoke on the engine. It looks like one cylinder has coked back up. (Dirty Valves). So we are cleaning all ports again and if the fault returns again, then there is every chance the vehicle may need an engine. If the third time does occur, then we will like need to strip the engine to identify the cause of the fault.''

Clearly there is a big problem with this car. Only done 700 miles after last valve cleaning in May.

BTW I was not charged for the work

Thanks

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - FiestaOwner
''To advise and update, we are having to do another decoke on the engine. It looks like one cylinder has coked back up. (Dirty Valves). So we are cleaning all ports again and if the fault returns again, then there is every chance the vehicle may need an engine. If the third time does occur, then we will like need to strip the engine to identify the cause of the fault.''

This dealer doesn't instil any confidence, 2 major repairs and they haven't diagnosed the cause. They'll try to diagnose the problem if it fails a third time!

I'm not convinced a new engine will solve this. It sounded like the engine was running fine after the last de-coke. I would have thought it would be a sensor issue or an electrical issue. Guess what, all these bits will be swapped onto the new engine!

BTW I was not charged for the work

I'm really glad to hear this.

I honestly hope you get a good outcome.

Thanks for the update and please keep us updated.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - edlithgow

Its to be hoped that the lack of a bill this time establishes a precedent.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - John F

I think the dealer has fallen into the trap of fixating on an initial incorrect diagnosis and repeatedly pursuing a futile treatment program. The OP clearly needs an expert second opinion.

Peugeot 308 1.2 Puretech - Peugeot 308 Engine Fault - sammy1

Garent, you might want to contact WHICH re consistent problems with cars, your engine might well have cropped up.

https://www.dailymail.co.uk/money/cars/article-8642531/Consumer-watchdog-says-seven-popular-cars-need-recalled.html

 

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