DVLA is awful, the staff are unhelpful, everything is so slow, you really get the feeling they couldnt care less. Getting new letter from doc & psychiatrist to reiterate what the DVLA has been told already, I am fit to drive. MP office going to try to mave things faster for us, fingers crossed.
I take issue with this. I have always found DVLA staff to be as helpful as possible when I have had contact with them.
When I returned from switzerland having lived outside the uk for many years they guided me towards getting my licence confirmed by the swiss authorities.
Just at that time i fainted on a particularly hot summer day after going to cool off in a shower and was hospitalised after the sudden loss of consciousness.
They told me what to do and how to do it and I saw my GP, had a full medical and the incident was recorded as a single transient occurence.
It took a few weeks and I was told that once they were satisfied i would be informed of the decision. In fact my licence arrived in the post a week or so later.
I have had dealings with them regarding mislaying documents, and queries about vehicle transfers and most recently the new keeper document (log book) as i had changed my car a couple of days after changing my insurance company and needed to "prove" the vehicle was indeed registered to me.
DVLA are now seriously understaffed due to staff cuts and the extra millions of drivers and the removal?integration of the Northern Ireland office as well as the closure of the local centres.
I am sorry that the OP is distressed, but a little patience and I am sure all will be well.
Yes we love to hate DVLA, but in my humble opinion, they generally get it right.
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