Aude A4 B8 - Appealing cat B total loss (no damage to the car) - rolandka

Hello there,

The car submerged in the water last week due to the heavy raining that caused flooding in the underground parking at my company. The car was parking on a gradient therefore only the rear right side of the car was submerged. I was able to open the doors and start the car without any issue as the water was not that high. It seemed to be alright however I noticed after two days that the flooring area is wet but just only at the rear right side. The water must have gotten in the car from the sub-structure.

I called the company and I did say many times that I do not want to make a claim as my company's insurance company should be dealing with this. I only asked the contact details for an approved garage in my area to get an assessment of the damage. They said that they only asking for the flooding details for informational purposes.

The damage had been assessed and the estimate for repair is £800. However, my insurance company called me saying that it has to be written off as total loss Cat B.

I'm not a professional but I did have my time in the industry therefore I took off the seats and flooring finding out that there was only half a bucket of clear water. The cables are all intact and there is no damage to the car whatsoever. I put the heating on for an hour and everything is bone dry.

The garage that assessed the damage took two pictures of the interior but the damage is not visible to naked eye. The did not even touched the carpet and it only took them 3 minutes to finish.

I sure that the insurer only decided to put it in Cat B because they heard the word "submerged". I'm still waiting for valuation but I am sure that they offer will be disappointing. The salvage company keeps calling me when they can collect the car but I did not even get a valuation from the insurer.

Now, I would like to appeal the category and put it in cat C or if I cannot do that, I would like to keep the car and put it back to road even if it is Cat B. I know the insurer guidelines and the car has to be destroyed but I heard that I can actually put it back on road. The car is fully in working order and no money has to be spent on it, I really don't want this car to be destroyed.

I would like to know what are my options.

Thanks in advance.

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - Simon
I'm struggling to follow your tale, are you making an insurance claim or not? If there is no damage then what is the repair estimate of £800 for? It sounds to me like you would be better off not making a claim if the car is fine in your opinion.
Aude A4 B8 - Appealing cat B total loss (no damage to the car) - rolandka

Hello there,

I'm sorry If I was too confusing. I was getting too excited.

My intenion was to NOT to make a claim but to find out the address of the closest garage that can give me an estimation and approved by insurance companies. This is only because I wanted to get back to my company with this estimation, they would have just paid the bill once it is fixed. The estimate costs of the repair is £800. (I only know this because I asked the guy at the garage to email the quote to me as well)

I really didn't want to waste my time on this if there is someone who would have paid for it.

However, the situation has gotten worse since I contacted my insurance company. (I guess I should not have done that) So they called me saying that they have cancelled my policy and car has been written off due to the "water damage" (total loss cat B).

After all this happened I though I would give it a go and have a look. I wont be able to ruin the car as it is going to be wrecked anyway. As i said, this is not my profession but I worked the industry for a couple of years. Anyways, I found out that the carpet only absorbed a little amount of water, I was able to dry it by opening up the flooring and switching on the heating system of the car for an hour or two. There is no electric cables running at the very bottom of the car, so I assume the damage is minor if there is any at all.

I am not sure what are my options here. I asked my insurer if I could get a second opinion before classifying the car but they said no and it has to be wrecked as soon as possible due the reason that the water could be contaminated.

Ideally I would like to cancel my "claim" ( I didnt make one just told them what happend for informational porpuses ), however, if that is not possible, I would like the vehicle to be re-categorised to Cat C. (so that I can buy it back). If that is not possible, I still would like to keep the vehicle and put it back on the road somehow.

Thanks

Edited by rolandka on 03/09/2015 at 14:57

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - nortones2

Sounds like the insurer is taking "submerged" at face value! I think you'll have to take it up a level, and dispute the assumptions made, with evidence. I'm no expert, but suggest the link might be of help. www.gocompare.com/car-insurance/write-offs-and-how.../

Good luck!

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - rolandka

Thanks for the link. It definitely helps. I was wondering if the law allows me to own a Cat B vehicle even though I can't put back on the road?

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - nortones2

I don't know, but you perhaps should set your sights at getting the "write-off" rescinded? Until the insurers "offer" is accepted, the vehicle is yours.Keep it secure from salvage wagons!

BTW, on reading the link on values, I think they are wrong on "trade value" as you can't replace your vehicle at the price dealers would offer to buy! Suggest you Google for more material. For starters, here is the Ombudsmans stance: www.financial-ombudsman.org.uk/publications/techni...4

See Note 2 of which this is the opening para:" In most cases, we assess the market value as the retail price which the consumer would have had to pay for a comparable vehicle at a reputable dealer, immediately before the date of the damage or theft."

This area is complicated, and I am no expert as I said before.

Edited by nortones2 on 03/09/2015 at 16:22

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - rolandka

Yes, I agree with you I think the trade value is way to low to be able to buy a comparable vehicle. I'll post the offer they make as soon I get it.

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - SlidingPillar

Do you have a broker?

As it strikes me, the insurer have had no claim, have not suffered a loss so surely making the car 'Cat B' is a bit premature. While if they paid out the car would perhaps be a B, the description doesn't sound any worse than would occur if you left a window open in a rain storm.

The other question though the OP needs to ask is how does this effect the insurer of the company who had the flood and was originaly going to pay for repairs? Since it's all gone pear shaped anyway, there would be no harm in asking this question, and there must be a modest chance the issue of catagories would come up in their discusions.

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - brum

As its yours employers liabilty, they should make good your loss and source you an equivalent / better car AND arrange new insurance cover AND compensation for a damaged insurance no claims situation that will mean elevated premiums for at least 3 years plus any inconvenience caused.

They should have employee liability insurance as required by law, if they want to argue with your insurance company its up to your employers insurance company to do it.

Edited by brum on 03/09/2015 at 21:14

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - rolandka

Yes, I completely agree with this statement and I shall point it out. This part is getting a little bit too complicated as well.

Originally, the owner of the building (my company rents the office) was going to pay for the damage to my car. However, they have just informed me that I have to claim from my own insurance policy.

This is because the water runs in straight from the road outside and the flood is due to circumstances beyond their control, they also have two water pumps running constantly. They said that they warned people of the risk of flooding in the lower car spaces, so they cannot be accountable for the design of the road.

Ok, I guess this is half true, as there is no sign saying that the car park is prone to flooding, however, the lower car spaces are not even marked and allocated to companies for some reason(this is pretty obvious why). The facts are that I noticed the flooding (as there was noone around who would have been responsible doing this) and alerted everyone in the building, I parked in a higher car space that is marked and allocated to my company, I'm not sure that the pumps were running at all and the whole underground car park had to be emptied (not just the lower section).

Two cars are damaged and written off due to this flooding. Mine and another bloke's car completely sank as he parked very low.

I am sure that the building needed to be signed off at the time of construction.

So, there are three parties who could be responsible for this. The company I work at, the company who owns the building or the local council.

The issue is that my car got written off already by my insurer and the other parties are just pointing at each other. The funny thing is that I dried the vehicle 2 days ago and it is completely functional.

I wish I could just cancel the whole thing.

Edited by rolandka on 04/09/2015 at 08:49

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - colino

The insurance company is doing you a favour; nobody should think a car that has been for a swim is going to be OK.

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - rolandka

I was trying to get them reclassify the car but they were pretty strict and said that there is nothing I can do about that unfortunately. I am even willing to pay someone who is able to check the vehicle and do the reclassification but I've never heard of anything like that. I would be good if I could sell the car once I get bored of it. Can someone point me to the right direction regarding this?

My "claim" was processed and I recieved the valuation of my car. Basically, the insurer pays out 3/4 of the price I purchased the car (deducting excess) and I was able to buy the salvage back for 104 GBP. That is a bargain for an Audi S-line....

So, I'm an owner of a Cat B vehicle that has no damage or issue at all. I know this is hard believe but it is true. The "damage" was like if my son would have spillt a bottle of water on the rear right carpet.

I will be taking it to VIC test but I read that I will have to provide some receipts of the repair. I have no repair receipts as I did dry the carpet myself. So, I was wondeing if that is still acceptable? Would an independent engineer's report help? or a recept from a electrics check?

Also, should I take the car to MOT first and then VIC test or the other way around?

Thanks for all the comments.

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - RobJP

If it is Cat B then it cannot, EVER, be put back on the road, and must be broken up for parts.

So stop right now, and check if it is Cat B

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - skidpan

The law:

Category B: body shell should be crushed. Signifies extensive damage, although some parts are salvageable. Should never re-appear on road, although reclaimed parts can be used in other road-going vehicles

So selling it for scrap or breaking it for parts are your only options.

But I thought you had to be licenced to buy Cat B cars.

Edited by skidpan on 23/09/2015 at 16:12

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - rolandka

I think that is only a guideline used by insurance and disposal companies. Also, the one you pasted in says that the body shell should be crushed.

Yes, you have to be licensed to buy Cat B cars. I think I am only allowed to sell this vehicle to a scrapyard or someone who is licensed. I won't be able to put it on autotrader ever, but that is not what I want anyway. I would like to keep and use vehicle.

If I owned the car before it was written off, I am indeed able keep it.

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - rolandka

Yes, that is what my insurance company said.

However, I found this on wiki (scroll down and look at the Cat B column).

What if the vehicle has been retained by the owner or returned to the road?

If the vehicle is retained by the keeper it can be returned to the road following repair. It is recommended to have an independent inspection of the repairs.

source: wikipedia

Also, the guideline by ABI states the following.

Where vehicle salvage is retained by the owner/registered keeper and subsequently sold on, they should be made aware by the insurer that the vehicle may have to undergo a VIC test before a replacement V5C is issued by DVLA. The V5C must be returned if it has been provided to the insurer for scrutiny prior to claims settlement.

It states other important informations such as the body shell must be crushed, however, I think this only applies to the insurance company and not me and other individuals.

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - skidpan

Sorry to keep telling you but Cat B is Cat B.

There are not different rules for individuals, the motor trade and insurance companies.

The same rules apply to all. It appears to me the info on Wiki (as is often the case) is incorrect. You need to speak to the DVLA and not rely on potentailly costly wrong info.

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - rolandka

Hello Everyone,

Just wanted to report back on this.

Basically, my insurance company paid for the car and I was able to buy the "salvage" back for a ridiculously low price. The whole process seemed quite smooth for me. It did take some time (a month) though and I had to tell them a couple of times that I'm keeping the car.

The insurance company said that I will have to take it for VIC test and re-do the MOT. However, the VIC scheme closed on 26th of October 2015 so I could not even book an appointment. All I had to do is the MOT which cost me 30 quid.

I called my insurance company and they even put back the remaining insurance on the car. I also had to pay like 18 quid for administrative fees.

All this happened 6 months ago and since then I have had no issues. I even had to renew my insurance as it expired but I had no difficulty finding a good one. It wasn't even expensive. Some insurance companies don't insure Cat B cars but some do. I had to do some research.

It's been quite an experience for me and I think it did worth all the hassle. I have a fully functional car for couple hundred pounds. The only problem is that won't be able to sell a Cat B car to the public but hey, I've got the money already.

Hope my story helps someone else too. It is completely legal to put a Cat B car back on the road as long as it meets the road safety standards.

Regards,

Roland

Aude A4 B8 - Appealing cat B total loss (no damage to the car) - NARU

Good result! Thanks for reporting back.