My guess is that I think your right any Ins Co will attempt to minimise it's claims - thats a given. Conflict of Interest - true but I belive they would assign a different Claims Underwriter to each party and anyway will have in place procedures to mitigate this. Aka 'Chinese walls' so tbh I wouldn't concern myself with this.
Do not get a sleazy 'Claims Management Company involved'. ClaimsRus etc who will now be phoning you for the rest of your natural....
Instead look for a decent Personal Injury Lawyer (I believe the Association of Personal Injury Lawyers APIL site might be a place to start). Eg Fentons (I don't work for them) but you make your own choice.
Welcome to a couple of years of idiot Doctors assessing you etc and legal mumbo jumbo before you might get some recompense.
Hope you feel better soon anyway.
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