Ask Honest John

Most recently answered data protection act questions
Six months ago my wife had a minor accident (nobody else involved) which resulted in an insurance claim. Over the past couple of weeks we have received several calls from an organisation calling itself...
I just had my renewal quote, when asked if anything had changed I mentioned the removal of three penalty points from my licence last year (after three years). I was told that insurance firms keep the points...
Today my car was damaged in a car park. The store keep CCTV and confirmed the incident took place and have agreed to keep the footage. I now have the details of the car, but not the details of the owner....
I'm buying a secondhand Dacia (two year old) from a private seller. He says that it has five years warranty left from an original seven. How can I check that this is true?
In your October 12 column you responded to a query about a car scraped while parked on private land. You recommended that the owner should ask the DVLA for the other car keeper’s details. I found myself...
How is it possible for details of my insurance company to be identified by third parties? My insurance company contacted me in June to tell me that a claim had been made against my insurance for an incident,...
Like RF I was involved in a no-fault incident and was contacted by a claims management company. Having read your opinion of these companies, I rejected their offer and took the courtesy car offered by...
My wife recently parked in a shopping complex in Saltcoats, Scotland - the total time she was parked was one hour and 43 mins (the time allowed is one hour 30mins, although she was not aware of this)....
I've owned a 2004 Volvo V40 1.8 for about a year. I bought it from a doctor friend who was emigrating and so far it has given no problems at all. Although it came with most of the paperwork, my friend...
A couple of years ago I was working for a contractor serving Tesco. I turned up at a branch, parked, went to the security office and signed in with my name, car registration and employer details, did a...
 

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