My van has suffered to faulty injectors. Can I expect compensation from the manufacturer?

An injector in my 2014 Volkswagen Caddy (18,000 miles) has been replaced. There's now another one showing faulty. Is there any recall or compensation from Volkswagen?

Should I be concerned about outstanding recalls when buying a new car?

I've been looking at a 2016 Mercedes-Benz SLC for sale for £15,950. It has everything I wanted but has 60,500 miles. Would this be considered high? Can I haggle the price stating that this is more mileage...

I bought a used Nissan Navara without knowing about the chassis corrosion recall - what now?

I recently purchased a secondhand Nissan Navara, which I have been informed (by DVLA) has a manufacturer recall on this vehicle that has not been resolved. The recall is for chassis corrosion and cracking....

My Ford Focus needs a new engine but wasn't serviced by Ford dealers - should they still fix it as part of the recall?

I have a 2013 Ford Focus 1.0T. It is currently having a new engine fitted as there was a problem with the coolant, turbo and subsequent oil loss - which I had no warning lights for, or in fact any indication...

My Ford Focus ST needs an expensive repair for a known issue - can I claim the money from Ford?

My 2013 Ford Focus ST experienced uneven engine running in December. A Ford dealer traced the problem to the engine wiring harness - a problem for which the car was recalled in the USA. The harness was...

How do I find out if my vehicle is involved in a recall?

I see there is a safety recall on 2010 - 2014 Ford Focus, C-Max, Fiesta ST and Kuga for possible cracked cylinder heads, which could result in a fire. I've been unable to identify which engine is involved,...

We were charged £750 for a new EGR on an Audi A3 we'd owned for seven months - is this fair?

My daughter recently bought an 2010 Audi A3 TDI. It cost £6500 and she had it for seven months when the EGR valve needed replacing. We took it back to the dealers and they charged her £750 to replace it....

The engine of my Ford Focus 1.0 failed because of a known fault - why won't Ford accept my claim?

My engine recently failed due to the faulty degas pipe, I have been in contact with Ford and they have asked for Service History records. I have provided my log book with stamps but they will only accept...

Is there a known fault with the DSG on my 2012 Skoda Octavia?

I've been told by my local Skoda dealer that my 2012 Octavia 1.8 TSi DSG Estate needs a new DSG as it suffered a failure. They found metal debris in the gearbox when they stripped it. Any ideas why it...

I had an accident due to safety issues with my Audi A3 - what do you advise I do?

I had an accident whilst driving my Audi A3 and have now received a letter regarding a safety recall for NOx emissions. The letter states that until the safety modification has been carried out, I must...