Long waiting time for a car repair - what can we do?

My friend has a 2017 Suzuki Ignis (owned since new). For the second time, a front coil spring has broken (not the same one), rendering the car undrivable. The last time this happened (last year), the car...

My son's car is being repaired by a main dealer but his hire car is only third party insured - should the garage pay for fully comp?

My son took his Dacia Duster in for its first service and was given a loan car. There was a fault on his car and a replacement part is needed but it is not known when this will be available in the UK....