Volkswagen Golf gearbox failure at 62.000 miles

I've been told that I have a major oil leak from the gearbox of my Volkswagen Golf. The gearbox has covered 62,000 miles and Volkswagen states that the warranty was finished at 60,000 miles. What are my rights?

Asked on 21 September 2016 by E Good

Answered by Honest John

Sale of Goods generally regards a 'reasonable life' for a consumer durable without a major failure to be six years. See: www.honestjohn.co.uk/faq/consumer-rights/ This year Volkswagen was in major conflict with its transmission casing supplier leading to a hold up in production of Golf Mk VIIs and Passats. Your complaint is the 142nd we have received about faults with Golf Mk VIs.

Tags: legal and consumer advice gearboxes

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