Problems with used car just bought?

I recently bought a 2005 6 Series. I realise this is quite old but it was clearly advertised on the dealers website as having Bluetooth. However I could not get this to activate (I could get to "activate Bluetooth" in iDrive, but the box would not check). I explained this to the dealer and got the response: "Bluetooth is part of iDrive, if that's working then it must be something else" I took it to BMW who say that the Bluetooth module is broken and it will cost £600+ to fix. Can I claim this back from the dealer via small claims?

Asked on 6 November 2015 by William

Answered by Honest John
This is a very vexed question and the answer could be that the Bluetooth in the car is not compatible with all phones or is not compatible with phones that are newer than the car. So it might not be broken. It might or might not be possible to upgrade it to pair with your particular phone, but if it is in fact working and just won't pair with your phone that is not the basis for a Small Claim.
Tags: bluetooth
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