Is my Audi's built-in sat nav faulty?

I bought a new Audi Q5 with lots of extras six months ago. However, the built-in sat nav doesn't take the fastest or shortest route when asked to do so and if you programme in the home address it takes you 2.5 miles away.

I'm getting nowhere fast with my dealer on this and am going for a meeting soon. Can you tell what my legal rights are as it does not seem to perform to any of the criteria entered.

Asked on 15 December 2014 by Mancman

Answered by Honest John

Strange. Most countries apart from Britain and Japan have 4 digit zip codes. So satnav built for those countries does not have the programming power or the software to cope with much more precise UK codes. But for the past couple of years satnav in German built cars has been upgraded to the UK system. I think your car accidentally came fitted with German spec satnav and that's why it's haywire.

Tags: sat nav technical issues

Similar questions

Ford Mondeo sat nav has failed - who should pay for the repairs?

Our 2007 Ford Mondeo's factory-fitted sat nav no longer works as the GPS has failed. According to our local Ford dealership - this is due to water ingress - a corroded aerial base and cable. This will...

Sat nav cradle leaving circles on windscreen - how do I get rid of them?

My last two cars, both Volkswagen, have noticeable circles on the windscreen when the screen is misty. They are obviously the result of the suction pads that are affixed to the screen during installation. How...

Faulty sat nav in new Mazda 6

I am having problems with the sat nav in my new Mazda 6. The system failed soon after delivery and was eventually fixed by a Mazda technician who reconnected each wire in the cable. Now, 5000 miles later,...

Related models