Tyres incorrectly fitted - what can I do? | Ask Honest John

Tyres incorrectly fitted - what can I do?

I took my Ford Fiesta to a garage four months ago for some new tyres. However, I’ve found that the tracking is wrong and it has damaged the front tyres. I’ve since taken the car to another garage who have given me written proof that the tyres were incorrectly fitted. What can I do?

Asked on 4 December 2013 by Phil7

Answered by Honest John

The people who set it up incorrectly are liable. Sue them for the cost of rectification and for the new tyres using www.moneyclaim.co.uk

Warn them first. They may settle. If the case goes to court you will need proof in the form of a statement and measurement print out to show this.

Tags: legal and consumer advice tracking wheels and tyres

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