Dealer wants me to pay for wheels that were replaced under warranty
The alloy wheels on my Mercedes C-Class (2010) were replaced after showing signs of blistering and discolour. However, the dealer who carried out the work under the warranty is now demanding £367 towards the cost, as the warranty has actually expired.
As a goodwill gesture, the dealer is offering to pay 75 per cent of the bill, but they want me to pay the remainder. I have refused until I seek further advice as none of this was ever mentioned prior to the work being carried out.
As a goodwill gesture, the dealer is offering to pay 75 per cent of the bill, but they want me to pay the remainder. I have refused until I seek further advice as none of this was ever mentioned prior to the work being carried out.
Asked on 5 July 2013 by Ian Sally
Answered by
Honest John
Someone is trying to save their skin here. But you have the wheels. It's up to you. I guess they might try to sue you for the whole 100 per cent, but I don't think a small claims court judge would have much sympathy with them.
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