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Is a warranty void if serviced by non-approved dealer

My wife is interested in buying a one-year old Audi A3 from a car supermarket. They carried out the one-year service and stamped the service book.

On their website they say they carry out 'a full manufacturer's scheduled service', and only use 'manufacturer's approved parts to ensure any warranty on the vehicle is not invalidated.'

Is this sufficient or are they at risk of invalidating the warranty as they are an unapproved dealer?

Asked on 5 December 2012 by cc58

Answered by Honest John
That will be up to Audi to decide. Any warranty claim and you will probably be asked to supply evidence that the service was carried out to Audi standards using the correct parts and fluids.

If you can't supply that, the warranty will be void.

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