How do I reject an unsafe car?

My son wishes to claim a full refund on his second-hand 2010 Ford Focus. The car cuts out and is unsafe to drive the 35 miles back to the dealer. How should he proceed?

Asked on 3 January 2022 by Bluebird66

Answered by Dan Powell

The answer to this question will depend on how long your son has owned the car. If he's had it less than 30 days then he is entitled to return it for a full refund. However, if he's had it for longer than 30 days then the dealer is entitled to be given the opportunity to puts these problems right. If they are unable to repair the car then your son will then be entitled to reject the vehicle.

For your son's consumer rights, see: www.honestjohn.co.uk/how-to-reject-a-car-your-cons.../

Regards,

Dan

Tags: rejecting a used car rejecting a car

Similar questions

My car has developed a fault, what are my rights?

I recently bought a 2014 Subaru WRX STI from a secondhand dealer, which came with a three-month engine and gearbox warranty. A week later, there was a knocking noise from the engine. I phoned the dealer...

I've bought a car with missing documents - what can I do?

I purchased a 68 plate SEAT Ateca two weeks and a number of items were missing. At the time of the sale, the dealer pointed out to me that the V5 was missing and that a replacement had to be ordered....

Can I reject a car if the dealer wasn't honest about its history?

I think I've purchased a second hand car from a car dealer with a hidden history. I bought it a week ago as one owner with15,000 miles, supplied by the dealer and serviced by them from new. The dealer...

Related models

Ford Focus (2008 - 2011)

Much improved 2004 Focus. Great to drive. Comfortable and well laid-out interior. Wide range of engines. Low emission ECOnetic versions offer 55mpg +.